#kylefox_stripeapp-review-testlinks
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trim mortar
(I wasn't sure what category to select for Stripe App development, so I just selected API)
warped siren
Hi 👋
So you're using this install method, right? https://docs.stripe.com/stripe-apps/install-links
trim mortar
Trying to
warped siren
The team that staffs this server aren't familiar with app reviews so can you clarify where exactly the offending URL was?
Is it in the allowed_redirect_uris list in your app manifest?
trim mortar
I'll clarify:
A user sees an "Connect Stripe" button within our application. Currently, this button links to our External Test install URL (https://dashboard.stripe.com/apps/install/link/channellink*AYopRj6KEwAAAAuo%23EhcKFWFjY3RfMU5palhXTGtGcUs5Q0V3WA). When a user clicks this link, they are taken to a page on Stripe. After installing they are then redirected to our application (see screenshots).
The problem is our app was rejected becaues our "Connect Stripe" button links to the External Test URL (dashboard.stripe.com/apps/install/link/).
We want to replace this External Test URL with a live Install Link as described here: https://docs.stripe.com/stripe-apps/install-links#use-install-link
That documentation page says "Click the Settings tab. The install link is shown here, and you can copy it"
The problem is that our Settings tab does not show an Install Link. So I don't know how to obtain this Install Link.
Here's a screenshot of our Settings tab — as you can see, there's no Install Link shown.
Oh — someone from the Stripe Apps team seems to have responded to an email I sent earlier
warped siren
Yeah I was gonna say, you should engage directly with that team. They do have a process for resolving these issues and they are the experts. But it can take a little longer to hear from them.
OOC what is their advice?
trim mortar
they haven't provided any advice yet, just someone confirmed they got my message and they CC'd the team that can apparently help
warped siren
Got it. Yeah I'm not sure how you would go about obtaining the live install link since it doesn't get generated until after your app is published
warped siren
To be fair, you aren't the first person who has hit this kind of issue...today...
I raised it with the team to see if we could provide clearer documentation about these edge cases
trim mortar
oh interesting
yeah ... the stripe app docs are very confusing, unfortunately. I actually participated in the beta launch of the marketplace (Rewardful) and I still can't figure it out 😓
warped siren
Well keep raising those issues. The docs are better than when we started because people like you and me keep flagging where we get tripped up.