#projoker_checkout-subscriptions
manic gobletBOT
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slim summitBOT
pro-joker_api-account-support
steep steeple
Can you be more specific? This is a very vague question
spice valley
Yes. the scenario is this.
- User has an active subscription.
- When this active subscription was ended, we want he starts new subscription automatically.
For implementing this functionality, we used scheduled subscription concept. so created a scheduled subscription using API and it appears correctly in the dashboard.
but when the active subscription was ended and the scheduled subscription started, it says invoice was failed and payment is incomplete.
Do you have any ways for making this payment success, so that it will have new active subscription?
steep steeple
Do you have an example subscription I can look at?
spice valley
yes. for example, both two subscriptions(old and new) are monthly.
and what details do you want more?
steep steeple
A subscription ID
spice valley
new subscription or old subscription?
steep steeple
The new one that's unpaid
steep steeple
The Customer object has no Payment Method attached to it. In order for Subscriptions to be paid automatically, there has to be a Payment Method attached to the Customer and that Payment Method has to be set as the default: https://docs.stripe.com/api/customers/update#update_customer-invoice_settings
steep steeple
What Customer ID is that for?
spice valley
cus_QSfphfxND8utmK
steep steeple
You need to set it as the defualt on the Customer, as I mentioned
spice valley
Do I need to update this with API?
steep steeple
Yes
spice valley
right now we are using Stripe portal when customer checkout.
steep steeple
Which one?
spice valley
so most of part is processed in stripe portal page.
I ask stripe session api and get portal link and user navigate to the portal link and checkout.
steep steeple
Right, but if you create a Checkout Session in setup mode, that won't automatically set the card as the default. You have still have to make the API call to set it as the default
spice valley
ok. got it thanks. let me try. thank you very much.
steep steeple
Sure thing!
manic gobletBOT