#piercy_webhooks

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hazy sunBOT
floral jewelBOT
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hazy sunBOT
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gloomy parcel
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๐Ÿ‘‹ happy to help

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I'm taking a look at the event

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give me a minute please

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only one of the 5 webhook endpoints failed

true dock
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or maybe they aren't pending, but then my question is where are the other events as they dont seem to be happening

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Sorry I explained badly, we actually have more than 5 endpoints. Some of which dont seem to be being sent to

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I thought because number 5 had failed, the others didn't send, but maybe thats incorrect

gloomy parcel
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no it depends on which webhook endpoints listen to which events

true dock
gloomy parcel
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if a webhook attempt fails, the event will only be retried on this endpoint

true dock
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So, in the above screenshot, you can see I have an endpoint for f02-solo. That listens to the checkout.session.completed event. THe event I sent you evt_1PbfTAS59s6nMZ0ehSVnDerR does not seem to have been sent to that endpoint

gloomy parcel
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btw it seems that you have multiple endpoints with failing events

true dock
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Yeah I am trying to work through that now but its not making much sense as event's dont seem to be being sent

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These are our test environments, so its likely theyve been spun down on an automatic schedule. So i will likely go through and disable them.

gloomy parcel
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there are some webhook endpoints that are disabled

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I really advise you to go to your dashboard and look at the webhook endpoint list and if there's a disabled webhook endpoint you would need to manually reactivate them

true dock
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Yeah i disabled some just now, and im about to disable more.

For the moment I am interested in why evt_1PbfTAS59s6nMZ0ehSVnDerR did not send to the f02-solo webhook endpoint.

As the screenshot suggested it should, but the events show that it didn't even try

gloomy parcel
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Oh so you manually disabled them! ok! good approach!

true dock
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yeah, i turned them off to see if that was affecting this

true dock
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im about to go through them all and work out whats what. However, it doesn't explain why that event was not sent

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it's not the only event either, were seing lots of events not being sent

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evt_1PbfTAS59s6nMZ0ehSVnDerR should have also triggered charge events, and other events, but none of those were sent either

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At least not sent to f02-solo

gloomy parcel
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because the 3 other webhook endpoints are not listening for these event types

true dock
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if you look in my screenshot above, charge.succeeded is being listened for by f02-solo, but evt_3PbfSqS59s6nMZ0e0wOY0ibq didn't send to it

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its sent to f01 and f04, but never attempted f02, even though it is setup

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acually, i think i know what hes done

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Yeah i see it, he didn't set it as a connect endpoint

gloomy parcel
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yes exactly

true dock
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he's called the URL connect, but it isnt connect

gloomy parcel
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I was going to tell you that the f02 is being set as a webhook endpoint on your own account

true dock
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well thanks, apologies for taking up your time. Ill get that fixed and also tidy them up so they aren't erroring.

The problem we have is devops scales down our test environments overnight, and spins them back up again just before office hours. So i need to work out a way to handle that.

I might just tell them to stop doing it ๐Ÿ™‚

Thanks for your help

gloomy parcel
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let me know if you need any more help