mnick_webhooks | Stripe Developers | Page 1

digital apexBOT Jul 11, 2024, 9:07 PM

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tribal wedge Jul 11, 2024, 9:08 PM

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Hi there!

frail stirrup Jul 11, 2024, 9:08 PM

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Hi

tribal wedge Jul 11, 2024, 9:10 PM

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Just to make sure we're talking about the same thing. Are you referring to the ID that Visa calls a "transaction ID" and that Mastercard calls a "trace ID"?

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or something else

frail stirrup Jul 11, 2024, 9:12 PM

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I believe that is correct. Basically the path where that ID should exist is: charge->payment_method_details->card->network_transaction_id

tribal wedge Jul 11, 2024, 9:15 PM

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Got it. This is something you'll need to work with our support team on, as it's something that needs to be enabled for your account: https://support.stripe.com/contact/

You can flag both pieces to them: you like access to Network Transaction IDs and that you're referring to the values within charge->payment_method_details->card->network_transaction_id

frail stirrup Jul 11, 2024, 9:16 PM

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Ok thank you

tribal wedge Jul 11, 2024, 9:17 PM

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Happy to help!

frail stirrup Jul 11, 2024, 9:35 PM

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Quick question on this - is there a better way to phrase this question to support? They are giving me docs on stripe issuing which has nothing to do with a charges object.

tribal wedge Jul 11, 2024, 9:37 PM

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You can clarify that this is unrelated to Issuing. Instead, you're requesting that your account be allowed access to Network Transaction IDs on Charge objects

frail stirrup Jul 11, 2024, 9:38 PM

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Gotcha thank you

tribal wedge Jul 11, 2024, 9:38 PM

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They may end up saying they need to continue the conversation over email

frail stirrup Jul 11, 2024, 9:38 PM

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Makes sense

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Thanks again

tribal wedge Jul 11, 2024, 9:38 PM

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Sure thing!

frail stirrup Jul 11, 2024, 9:55 PM

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Is that an internal docs page?

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It doesn't open for me

tribal wedge Jul 11, 2024, 9:56 PM

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Deleted that message but yes, that's an internal docs page.

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You can tell them you can't access that page without your account being granted permission first.

frail stirrup Jul 11, 2024, 9:58 PM

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Thanks - sorry for the questions, they are extremely confused for some reason.

tribal wedge Jul 11, 2024, 9:58 PM

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No worries, sorry this is so difficult

#mnick_webhooks