#steven-gauerke_best-practices

1 messages · Page 1 of 1 (latest)

spark mapleBOT
zealous mothBOT
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spark mapleBOT
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zealous mothBOT
marsh dawn
formal vine
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Billing threshold wont work I dont think because I don't want it to not invoice them. There is a fix price recurring item in their subscription

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so I have property lookups, SMS usage, voice minutes....as metered events. But if they don't use them that month, I'd rather it not show a zero line item

marsh dawn
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Hi there 👋 I may be able to get a better sense of what you're describing if you can share a screenshot of what you're referring, but offhand I think the answer is no. If a line item is included on an Invoice, even with no usage, I'm pretty sure it's still expected to be displayed.

formal vine
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is there a way to set up a metered event to START at like 2001? and not 0-2000 is $0?

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well i still want to show them how much they used if they for examply only use 1000 sms messages. Its included in the plan

marsh dawn
formal vine
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yeah but it insists on putting the first tier 1 to whatever, even though I set it for $0

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thats ok. I'll just leave it as is

marsh dawn
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I'm not sure I'm following. Can you show me what you're referring to, or share the ID of the request you created that is returning the error you're describing?

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It sounds like your first tier would be from 1-2000 units, have a flat fee of $0, and a unit amount of $0.

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Then the second tier would be where you start charging.

formal vine
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correct. Thats what I have set up. It's ok. I was trying to hide that line item altogether is ZERO metered events occurred

marsh dawn
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Yeah, that's not possible as far as I'm aware.

formal vine
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ok thank you anyways

formal vine
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oh one last thing....if an invoice fails payment, its supposed to email the customer, can we get carbon copied on those?

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so we have proof it sent?

marsh dawn