perac_error | Stripe Developers | Page 1

rose zephyrBOT Jul 10, 2024, 12:55 PM

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stiff zenith Jul 10, 2024, 12:55 PM

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hi there!

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can you share the code that is returning that error?

signal idol Jul 10, 2024, 12:57 PM

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Terminal.getInstance().connectBluetoothReader(
reader,
BluetoothConnectionConfiguration(connectLocationId),
bluetoothReaderListener,
connectionCallback
)

rose zephyrBOT Jul 10, 2024, 12:59 PM

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stray sonnet Jul 10, 2024, 1:03 PM

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Hello
Taking over here, are you using the iOS SDK or the Android SDK?

signal idol Jul 10, 2024, 1:03 PM

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hey 🙂 android

stray sonnet Jul 10, 2024, 1:05 PM

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Can you set log level to VERBOSE when you initialize Terminal and try again?
val logLevel = LogLevel.VERBOSE

There's an example here: https://docs.stripe.com/terminal/payments/setup-integration?terminal-sdk-platform=android#:~:text=For more information%2C-,see,-Handling disconnects.

signal idol Jul 10, 2024, 1:05 PM

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sure, just a sec

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it's already set, my bad

stray sonnet Jul 10, 2024, 1:07 PM

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Can you share the reader serial number?

signal idol Jul 10, 2024, 1:08 PM

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STRM26138002854

stray sonnet Jul 10, 2024, 1:22 PM

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Have you tried connecting this to a different android device and see if that changed anything?

signal idol Jul 10, 2024, 1:24 PM

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yea, tried with multiple devices, always the same

stray sonnet Jul 10, 2024, 1:25 PM

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What SDK version are you currently using?

signal idol Jul 10, 2024, 1:25 PM

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3.5.0, but tried basically all of the versions released after 3.0.0

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even up to 3.7.0

stray sonnet Jul 10, 2024, 1:29 PM

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Can you try resetting the reader to factory settings? There should be a small hole, you can insert a pin and keep it pressed for about 20 seconds

signal idol Jul 10, 2024, 1:30 PM

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sure thing

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same error

stray sonnet Jul 10, 2024, 1:34 PM

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Do you have any other readers that you can try to connect with the app?

signal idol Jul 10, 2024, 1:34 PM

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unfortunately no

stray sonnet Jul 10, 2024, 1:35 PM

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I see. We have an example Terminal app here, would you mind cloning it and see if you can connect to it?
https://github.com/stripe/stripe-terminal-android/tree/master/Example

signal idol Jul 10, 2024, 1:40 PM

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just a minute

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how can I set a location?

stray sonnet Jul 10, 2024, 1:43 PM

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The instructions to use the example app are here: https://github.com/stripe/stripe-terminal-android/tree/master?tab=readme-ov-file#try-the-example-app

signal idol Jul 10, 2024, 1:45 PM

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I also need the backend project?

stray sonnet Jul 10, 2024, 1:46 PM

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Yes, you'd need that for your app too.
See: https://docs.stripe.com/terminal/payments/setup-integration?terminal-sdk-platform=android#connection-token

#perac_error