#zee_error
real haloBOT
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hidden thistle
Hi there!
I can't help with identity verification or anything related to personal account information here
I recommend replying in your support thread about this and continuing to work with that team
dim saffron
I have sent them a couple of emails and it's been more than 48 hours but no one has replied.
Unfortunately with support not replying at all, my account is about to be deleted in 4 days.
I feel there's a bug because whenever I try to submit the verification, within just 2 seconds it says to resubmit the verification.
hidden thistle
Noted. Still, only the support team will be able to help with next steps.
dim saffron
Okay
Btw earlier there used to be an option showing a call option to contact support. Has that been removed? I can't find it since a few days.
hidden thistle
I'm not sure, it may be displayed based on the team's availability/if someone's online at the moment
You can try https://support.stripe.com/contact/email as well (a form that doesn't require additional login)
dim saffron
Okay thanks