tangdrew_best-practices

[viscid halo]

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[late dome]

Separately, in Test Mode, I've also tried turning off Link as a payment method for our connected account (acct_1JfPMiQBQ9CK4lap) and our platform account and the PaymentElement form still shows Link.

[near basalt]

Hello! If you're using dynamic payment methods, Payment Element is going to use the settings in your Dashboard. Note that there are separate settings for your connected accounts: https://dashboard.stripe.com/settings/connect/payment_methods

Also note that the settings are separate for both test and live mode.

Alternatively, you can set payment_method_types on the Payment Intent used with the Payment Element and specifically exclude link from the list: https://docs.stripe.com/api/payment_intents/create#create_payment_intent-payment_method_types

[late dome]

Ok great that last suggestion looks like what I was looking for. This works with Setup Intent's as well?

When I create a setup intent and specify the payment_method_types to just include ["card"] it shows just the card form but it still includes this prompt about Link even though it's not in the payment_method_types array. Shouldn't that not show up?

[near basalt]

Yep: https://docs.stripe.com/api/setup_intents/create#create_setup_intent-payment_method_types

You need to disable Link in the Dashboard to remove that.

[late dome]

I have Link disabled for both the platform account and the connected account and it stil shows. The connected acount is acct_1JfPMiQBQ9CK4lap

But also would that mean I'd need to get all of my existing connected accounts to go turn off Link in their dashboard to disable this accross th board?

[near basalt]

You shouldn't have to, no. Did you specifically set Link to Blocked in your connect payment method settings in the Dashboard?

And did you press that ••• button and turn off all these switches?

Oh, they changed it so you can't have them all off and have blocked selected, but having blocked selected should do the trick.

[late dome]

I see yeah it looks lik I need to have it blocked but also turn off the integration for at least the PaymentElement. And yeah I wasn't able to save it if I turned off all of them but luckily we're not using all of those integrations

Ok just to confirm, if I turn off Link for Payment Element in my Payment Methods > For your connected accounts settings then it'll disable Link for all of my existing connected accounts regardless of what their Payment Method settings are?

[near basalt]

It will for payments made via your platform, yeah.

[late dome]

Great thanks! And last question - we use the Payment Element to collect cards on file using Setup Intents from users in one workflow and then we use it to accept payments with Payment Intents in another. We want to disable Link for the Setup Intent because it gets confusing that there's another consent checkbox for Link in addition to our platform's consent. But we do want to allow users to pay by link in the payment workflow. Can we selectively enable/disable or do we have to allow or block Link across the board for Payment Elements?

[near basalt]

You can block it in the Dashboard but then use payment_method_types and specifically include link there, which should override the Dashboard setting for that specific payment.

Just out of curiosity, if you don't mind sharing, why do you want to disable Link?

[late dome]

We have a flow where we're trying to get patients to save their card on file ahead of their doctor's appointment so we can charge it after their visit. The extra noise of the Link enrollment adds confusion when our number one priority is getting a payment method saved and consent to charge it later. The fact that another checkbox appears after you fill in your card info is distracting and some patients find it confusing that there's two separate opt-ins

[near basalt]

Thank you for the feedback!