nicdiblasi_api | Stripe Developers | Page 1

cedar steppeBOT Jul 3, 2024, 2:28 AM

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plain girder Jul 3, 2024, 2:32 AM

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hello! have you tried navigating to the connected account in your Dashboard then clicking on the 3 dots to View Dashboard as... and attempting to deactivate the Payment Link there?

brisk lodge Jul 3, 2024, 2:36 AM

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Where is this page you've screenshotted?

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I dont see Copy ID on my payment link page

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I'm guessing this wont work in the dashboard as the payment link lives with the connect account and i need that Stripe-Account header which can only be set using an API call?

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Why does deactivating even needs to set an application fee?

plain girder Jul 3, 2024, 2:44 AM

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are you the platform that created the Payment Link?

brisk lodge Jul 3, 2024, 2:45 AM

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No, the connect account

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I dont want to perform it from the patform account, as its the connect account user who i want to deactivate the payment link

plain girder Jul 3, 2024, 2:47 AM

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It's not possible as far as I can tell

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you'll need to do it from the platform account

brisk lodge Jul 3, 2024, 2:49 AM

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but i could do it via an api call with the Stripe-Account property as the connect account?

brisk lodge Jul 3, 2024, 2:50 AM

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plain girder you'll need to do it from the platform account

Although its not what i want, how do i deactivate the payment link using my platform account from the dashboard?

plain girder Jul 3, 2024, 2:51 AM

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but i could do it via an api call with the Stripe-Account property as the connect account?

yes, that's possible : https://docs.stripe.com/api/payment_links/payment_links/update#update_payment_link-active

Although its not what i want, how do i deactivate the payment link using my platform account from the dashboard?

have you tried navigating to the connected account in your Platform's Dashboard then clicking on the 3 dots to View Dashboard as... and attempting to deactivate the Payment Link there?

Update a payment link | Stripe API Reference

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

brisk lodge Jul 3, 2024, 2:57 AM

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Yeah same error. This is the view you are suggesting?

plain girder Jul 3, 2024, 3:03 AM

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so you're saying that when you're logged into your platform account, when you attempt to de-activate the Payment Link, you're getting that error?

brisk lodge Jul 3, 2024, 4:00 AM

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Yes

plain girder Jul 3, 2024, 4:05 AM

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I'd suggest writing in to https://support.stripe.com/contact/email to mention that and to investigate further

Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

silent fogBOT Jul 3, 2024, 4:10 AM

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brisk lodge Jul 3, 2024, 4:20 AM

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How can i join dev-help also?

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Thankyou for your help on the matter too

formal flame Jul 3, 2024, 4:28 AM

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You are in a thread in dev-help

brisk lodge Jul 3, 2024, 4:41 AM

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i dont have permission to message though

formal flame Jul 3, 2024, 4:41 AM

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Yeah we don't let people write directly to the channel. You can only use a button in #help

brisk lodge Jul 3, 2024, 4:43 AM

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Has that recently changed?

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Oh i see

#nicdiblasi_api