#stripeisawesome_error

1 messages ¡ Page 1 of 1 (latest)

little dirgeBOT
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nocturne crow
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Hi there

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Taking a look

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If you make that same test mode request again, does it still fail?

heavy osprey
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yes

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it still fails

nocturne crow
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Got it

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I'm still digging on my end, give me a few more minutes

heavy osprey
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thanks for the attention!

nocturne crow
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Sorry for the delay. I've narrowed it down to what looks like the wire type on the requests you're making

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I've flagged the errors to the appropriate team but they're offline at the moment so I won't be able to get next steps for you at this exact moment. I have all the details I need so I'm happy to share any next steps over email

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Let me know once you've opened the case so I can look for it on my end.

heavy osprey
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can I go back to an existing support case?

nocturne crow
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Oh, right! Let me find that one and pull it directly

heavy osprey
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awesome, thanks. The wire parameter was not initially an option but was added later I think.

nocturne crow
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Yeah, what's interesting is I see requests you made last week that also included wire but succeeded so something likely changed

heavy osprey
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ok great! thanks for looking into this.

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do you need anything else from me regarding finding the support ticket?

nocturne crow
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Nope, nothing else. Just found it on my end!