xfechx_api | Stripe Developers | Page 1

rain heronBOT Jul 2, 2024, 10:32 AM

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uncut sandal Jul 2, 2024, 10:34 AM

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hi!

I just do not understand why in some cases works and some other does not.
what's the current status of your inestigation into that, what have you found?

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I also do not know what "described properly, while others are described poorly" means

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probably better to write a detailed email to https://support.stripe.com/?contact=true with the examples and screenshots and full details of what you're seeing

oak halo Jul 2, 2024, 10:39 AM

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this is related to development

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not stripe support

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what I mean is the descriptions in the dashboard, I have to programatically change them to be more descriptive

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It already works - but not in all cases, so I want to know why

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I also have another issue, with balance transactions (through API) not coming back with Account details (name, address) while it was before

uncut sandal Jul 2, 2024, 10:41 AM

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makes sense I guess, so what is the code that does that, what API call does it make, what happens/does not happen in the cases where it doesn't work?

oak halo Jul 2, 2024, 10:42 AM

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where it doesn't work it just displays "invoice-473843F09-009" or whatever the stripe invoice default format looks like

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rather than the format that I have in the description of the subscription's charge

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take a look here

Screenshot_2024-07-02_at_12.43.09_pm.png

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if you see the top payment, it says "invoice 83108..." instead of it's description, all of these charges use the exact same code

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they are subscription charges, and through webhook, the payment intent description gets written to use the charge description

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so not sure why it is not consistent

uncut sandal Jul 2, 2024, 10:50 AM

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sorry you didn't answer anything I asked

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so what is the code that does that, what API call does it make, what happens/does not happen in the cases where it doesn't work?

rain heronBOT Jul 2, 2024, 10:54 AM

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oak halo Jul 2, 2024, 10:57 AM

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so, on the following events:

invoice.payment succeded, invoice.payment_failed,
charge.succeded, charge.failed
checkout.session.completed

I have a function call, update_payment_intent($payent_intent)

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which has the following content

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📎 message.txt

analog haven Jul 2, 2024, 11:04 AM

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Which URL is that screenshot from?

oak halo Jul 2, 2024, 11:08 AM

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from the dashboard

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https://dashboard.stripe.com/payments

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

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I also have another question regarding connected accounts and account details not displaying anymore (using same code, different result)

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should I open a new thread?

analog haven Jul 2, 2024, 11:17 AM

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Let's figure out the first issue first please

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Is this the ID of a payment with an unexpected description? pi_3PXm8iHlZBj3A1TO19Z3zBNM

oak halo Jul 2, 2024, 11:18 AM

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yes

analog haven Jul 2, 2024, 11:22 AM

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I don't see any requests to update that intent like your code implies?

oak halo Jul 2, 2024, 11:27 AM

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can you see it in the other ones?

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like this one:

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pi_3PX0t1HlZBj3A1TO1IXZhCl2

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or this one, from the day before:
pi_3PXLgVHlZBj3A1TO0adBdid7

analog haven Jul 2, 2024, 11:30 AM

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Sure, you're updating the description field for those:

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Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

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But that request was never sent for pi_3PXm8iHlZBj3A1TO19Z3zBNM

oak halo Jul 2, 2024, 11:33 AM

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why was it not sent?
If I haven't changed anything related to webhooks

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from one day to the next one

analog haven Jul 2, 2024, 11:34 AM

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That's only something you can answer I'm afraid

oak halo Jul 2, 2024, 11:36 AM

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sorry?

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I am asking you - why is my webhook if it has responded properly, hasn't updated on subscription charge, and the other one yes.

analog haven Jul 2, 2024, 11:40 AM

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You're asking me why the API request sent from your integration to update a Payment Intent wasn't sent. The answer is I don't know – are there any logs in your server indicative of an error around that time?

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This is something you will need to debug I'm afraid. There's no evidence of even an attempted/failed update request

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My guess is this intent doesn't fulfil any of your if/conditional logic so it just skipped the update request

oak halo Jul 2, 2024, 11:43 AM

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ah ok, So I can see that in charge.succedded, for the one that did not work the error was:

There was a problem with your transaction<br>No such notification: 'evt_3PXm8iHlZBj3A1TO1mr5cpqD'```

analog haven Jul 2, 2024, 11:44 AM

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Where in the code you've shared is that thrown?

oak halo Jul 2, 2024, 11:47 AM

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Ok, I identified the error

analog haven Jul 2, 2024, 11:47 AM

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And if your webhook code does error, then you shouldn't be returning a 2xx response really as this will prevent automated retry logic

oak halo Jul 2, 2024, 11:47 AM

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it is because that subscription did not have metadata filled

analog haven Jul 2, 2024, 11:50 AM

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Great!

oak halo Jul 2, 2024, 11:50 AM

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ahh sorry

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what is more current, or better

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plan or price?

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to get metadata, in case it was not defined in the subscription

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specifically to subscriptions

analog haven Jul 2, 2024, 11:58 AM

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Plan API/resource is deprecated, use price_xxx

oak halo Jul 2, 2024, 12:04 PM

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using this:

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//if it is an invoice:
if($event_json->data->object->object === 'invoice'){
    if($event_json->data->object->lines->data[0]->price->type == 'one_time'){ //it is a one time invoice charge:
        $metadata = $event_json->data->object->metadata;
        if(empty($metadata)){
            $metadata = $event_json->data->object->lines->data[0]->metadata;
        }
    } 
    else if ($event_json->data->object->object === 'subscription') { //a subscripiton
        $metadata = $event_json->data->object->lines->data[0]->metadata;
        if(empty($metadata)){
            $metadata = $event_json->data->object->lines->data[0]->price->metadata;
        }
    }
}```

viral oxide Jul 2, 2024, 12:04 PM

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hi! I'm taking over this thread.

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what's your question?

oak halo Jul 2, 2024, 12:06 PM

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cannot find metadata under invoice.payment succeded using that code, but I can see it in the event json

viral oxide Jul 2, 2024, 12:09 PM

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where is the metadata stored exactly? on the Subscription, Invoice, Price, somewhere else?

oak halo Jul 2, 2024, 12:09 PM

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    if($event_json->data->object->lines->data[0]->price->type == 'one_time'){ //it is a one time invoice charge:
        $metadata = $event_json->data->object->metadata;
        if(empty($metadata)){
            $metadata = $event_json->data->object->lines->data[0]->metadata;
        }
    } 
    else { //a subscripiton
        $metadata = $event_json->data->object->metadata;
        if(empty($metadata)){
            $metadata = $event_json->data->object->lines->data[0]->metadata;
            if(empty($metadata)){
                $metadata = $event_json->data->object->lines->data[0]->price->metadata;
            }
        }
    }
}```

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Sometimes it might be stored in subscription + price, sometimes it might only be on price (i.e when using dashboard to make the subscription, rather than the API)

viral oxide Jul 2, 2024, 12:11 PM

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do you get an error with the above code?

oak halo Jul 2, 2024, 12:11 PM

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no

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my webhook simply doesn't retrieve the API metadata parameter, which is needed to continue

viral oxide Jul 2, 2024, 12:14 PM

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can you share a specific Evenet ID (evt_xxx) where your code didn't find any metadata?

oak halo Jul 2, 2024, 12:15 PM

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evt_1PXm8nHlZBj3A1TOiigYMhCg

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this is the snippet:

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//if it is an invoice:
if($event_json->data->object->object === 'invoice'){
    if($event_json->data->object->lines->data[0]->price->type == 'one_time'){ //it is a one time invoice charge:
        $metadata = $event_json->data->object->metadata;
        if(empty($metadata)){
            $metadata = $event_json->data->object->lines->data[0]->metadata;
        }
    } 
    else { //a subscripiton
        $metadata = $event_json->data->object->metadata;
        if(empty($metadata)){
            $metadata = $event_json->data->object->lines->data[0]->metadata;
            if(empty($metadata)){
                $metadata = $event_json->data->object->lines->data[0]->price->metadata;
            }
        }
    }
}

//when it is a charge, usually metadata is on the event root
if($event_json->data->object->object === 'charge'){
    $metadata = $event_json->data->object->metadata;
}

$API = $metadata->API;```

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This line should find it if(empty($metadata)){ $metadata = $event_json->data->object->lines->data[0]->price->metadata;

viral oxide Jul 2, 2024, 12:18 PM

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in this event I do see metadata on the Price. it is in object->lines->data[0]->price

oak halo Jul 2, 2024, 12:20 PM

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yes

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so this is the code, but I cannot retrieve it.

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//if it is an invoice:
if($event_json->data->object->object === 'invoice'){
    if($event_json->data->object->lines->data[0]->price->type == 'one_time'){ //it is a one time invoice charge:
        $metadata = $event_json->data->object->metadata;
        if(empty($metadata)){
            $metadata = $event_json->data->object->lines->data[0]->metadata;
        }
    } 
    else if($event_json->data->object->lines->data[0]->price->type == 'subscription'){ //a subscripiton
        $metadata = $event_json->data->object->metadata;
        if(empty($metadata)){
            $metadata = $event_json->data->object->lines->data[0]->metadata;
            if(empty($metadata)){
                $metadata = $event_json->data->object->lines->data[0]->price->metadata;
            }
        }
    }
}```

viral oxide Jul 2, 2024, 12:22 PM

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no there are mistakes. for example you wrote $metadata = $event_json->data->object->metadata; so it's missing the [0]

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it should be something like $metadata = $event_json->object->lines->data[0]->price I think (you'll need to double check).

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I recommend doing this step-by-step with logs. like print $event_json->object and check its value, then print $event_json->object->lines, and so on.

oak halo Jul 2, 2024, 12:25 PM

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It works with data->object->metadata
for other scenarios, where the metadata is directly under the subscription

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Or if you tell me I should omit the data part then I can change it but I don't want to break more things

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So how should I use it when metadata is on the price and not on the subscription directly

viral oxide Jul 2, 2024, 12:28 PM

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something like this

if (metadata is on the subscription) {
  $metadata = $event_json->object->metadata;
} else if (metadata is on the price) {
  $metadata = $event_json->object->lines->data[0]->price->metadata;
}

oak halo Jul 2, 2024, 12:29 PM

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why are you omitting the data part?

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I don't think we should omit that

viral oxide Jul 2, 2024, 12:30 PM

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I don't understand your question, sorry.

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oh, you mean my code?

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there's proabbly mistakes in it, I wrote it quickly just to give you an idea

oak halo Jul 2, 2024, 12:30 PM

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yes

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hmmm

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I am looking for something without mistakes, because on other scenarios it works

viral oxide Jul 2, 2024, 12:31 PM

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like I said, try this step-by-step with some logs until you are sure you get the correct values.

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the code I wrote above should work when you receive a Subscription payload. you can write somethign similar for when it's an Invoice payload.

oak halo Jul 2, 2024, 12:33 PM

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hmmm, that doesn't really help me

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because it works on MANY other scenarios

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I need someone that can help me please

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can you put me someone that works with PHP and knows the API ?

viral oxide Jul 2, 2024, 12:38 PM

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because it works on MANY other scenarios
can you calrify this? your webhook code processing events should handle different types of events using if. something like this:

if (the event is `invoice.payment_failed`) {
   // process the event
}
else if (the event is `customer.subscription.created`) {
   // process the event differently
}

so changing one part of the code shouldn't break anything else

oak halo Jul 2, 2024, 12:41 PM

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ahh I am getting frustrated, I have been working with the API for like 10 years.

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and you are talking to me like I started working with it yesterday. I need specific help

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so with this:

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//if it is an invoice:
if($event_json->data->object->object === 'invoice'){
    echo '--- it is an invoice object ---';
    if($event_json->data->object->lines->data[0]->price->type == 'one_time'){ //it is a one time invoice charge:
        $metadata = $event_json->data->object->metadata;
        if(empty($metadata)){
            $metadata = $event_json->data->object->lines->data[0]->metadata;
        }
    } 
    else if($event_json->object->lines->data[0]->price->type == 'subscription'){ //a subscripiton
        echo '--- filling metadata for subscription ---';
        $metadata = $event_json->object->metadata;
        if(empty($metadata)){
            $metadata = $event_json->object->lines->data[0]->metadata;
            if(empty($metadata)){
                $metadata = $event_json->object->lines->data[0]->price->metadata;
            }
        }
    }
}```

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i get this:

--- filling metadata now ------ it is an invoice object ------ API being used is: ------

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so it is not even entering the subscription else if

viral oxide Jul 2, 2024, 12:49 PM

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you're making it difficult to help you. can you be more precise in your question?
like, which event exactly is not entering in the else if? a invoice.payment_succeeded, or something else?

oak halo Jul 2, 2024, 12:54 PM

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ok, fixed it - I have a specific question

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will a price ALWAYS exist on a subscription?

rain heronBOT Jul 2, 2024, 12:55 PM

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viral oxide Jul 2, 2024, 12:56 PM

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yes

oak halo Jul 2, 2024, 12:59 PM

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ok, thanks a lot, I have resolved this issue.

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I have another question

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regarding connected accounts, retrieving business data

warm verge Jul 2, 2024, 12:59 PM

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I can take that next question, soma needs to step away

oak halo Jul 2, 2024, 1:00 PM

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hello, thank you

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So with the same code, now it cannot seem to retrieve account name and address:

        $stripe_account_name = $stripe_account->business_name;```

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this worked for a while

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          $stripe_account_name = $stripe_account->display_name;
        }```

warm verge Jul 2, 2024, 1:12 PM

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"Now" compared to when? Are you suggesting something changed in the results without you making a change? Reading the backscroll above, I don't see how this is related to what you've been speaking about so far today

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And to put a sharper focus on the issue, is the problem that the retrieval is failing or that the response object does not contain the information you expect it to?

#xfechx_api