#pikachuuuu0165_code
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tawdry gorge
Hi there, are your team members testing Google Pay from a supported country?
turbid acorn
Yes, we are all base in Australia
tawdry gorge
Ok, and do they have a valid card added to their Google Pay wallet account?
turbid acorn
Yes, they have. And they try from their personal mobile device as well, but they still can't get the button. Here is the public link if you want to verify. https://myservice-ci.tmca-digital.com.au
tawdry gorge
It works fine for me. Are they using Chrome or Safari?
turbid acorn
We are all using Chrome when testing, I also ask them to check about chrome version, payment settings
And turns out we are on same page
But just not work for them
tawdry gorge
Have they logged into their Google account?
turbid acorn
Yes, they have. They shared screen with me and looks like everything is the same as mine
tawdry gorge
What do they see on the page? can you share with me a screenshot?
turbid acorn
It's a blank page as that page is only about to render the payment button. I'm trying to debug for that, so, everything is dummy data.
But they have error messages here in the console.
tawdry gorge
I saw the same errors in my browser console but Google Pay is showing for me.
turbid acorn
Yep, I can see that as well but not always. And Google Pay works for me. So, I have try to use onReady for debugging, they are getting undefined and I can get correct object. Here is the code: const onReady = ({ availablePaymentMethods }: any) => {
console.log(availablePaymentMethods)
if (!availablePaymentMethods) {
// No buttons will show
} else {
// Optional: Animate in the Element
// setVisibility('initial');
}
}
tawdry gorge
I think your integration is in place. Do you teammates use supported cards? i.e., eftpos is not supported in Google pay. https://docs.stripe.com/payments/cards#online-card-brand-capabilities
turbid acorn
They are either using VISA or Mastercard
And there is another thing, I have include stripeAccount in load stripe, will that have impact?
tawdry gorge
It shouldn't matter.
turbid acorn
Thanks, in that case, any other facts that could result in this scenario?
tawdry gorge
Can I suggest to try the same in another device?
turbid acorn
Yes, I asked them as well. So, we asked a few people out of our group to have try, turns out works for some of them, not working for rest. Mostly, 50/50
turbid acorn
Here is another thing, I create a brand new google account and add same peyment method details to the new one. When I am using that account for testing, I can't see Google Pay button anymore.
tawdry gorge
Did you receive an email from google telling you that new payment method is added to your account?
turbid acorn
Haven't yet, do I need to wait until then? Seems like I can see the card on my new account payment settings.