#vatron_pmc-delete

1 messages ¡ Page 1 of 1 (latest)

median dewBOT
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opaque jay
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Here's the duplicate configuration u can see under LeadConnector Configuration - > I just want to remove this LeadConnector configuration from this connected account.

Any steps /api for this will help

torn cobalt
opaque jay
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No inactive is still causing an issue, when I mark it as inactive and then try to install my app again the configuration's don't get updated.

Hence want to delete it out entirely

torn cobalt
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There's not a way to do this via the api at least

opaque jay
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okay what should be the next steps here ?

torn cobalt
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I don't understand what you mean by when I mark it as inactive and then try to install my app again the configuration's don't get updated.

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Like I don't understand why marking it as inactive doesn't solve this issue

median dewBOT
elder prawn
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vatron_pmc-delete

opaque jay
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@torn cobalt I am reaching out to stripe support further but what i don't get is why was duplicate config created in first place ?

In our primary account we have just 4 pmcs -> invoice, invoicewithautopayment and store but in connected account duplicates were created aqs u see in the screenshot i shared

( i renamed two invoices to invoice 1 and invoice 2 but that was also duplicated essentially)

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how do we prevent this in future ? as we have thousands of connected accounts and the impact of this is critical as post this duplicate configs I am not able to load the stripe payment element itself it gives the error ->

No pmc with 'xyz' found