mymodian_unexpected

[dire basin]

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• mymodian_docs, 23 hours ago, 17 messages

[magic tangle]

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[primal tapir]

Hi, let me help you with this.

Stripe doesn't create refunds automatically. You have to create a partial refund of the last paid Invoice using the prorated amount.

[obtuse arrow]

"Will generate a proration invoice item that credits remaining unused time until the subscription period end. Defaults to false."
So, what's this mean? I think i have a misunderstand of this.

[primal tapir]

If set to true, it will add credits to Customer balance, but it doesn't result in a Refund. The credits then automatically be applied to any new Invoice on that Customer. If you want to refund, set it to false, calculate the prorated amount yourself, and partially refund the latest paid Invoice.

[obtuse arrow]

i got it. thanks for your help.

[primal tapir]

Happy to help.

[obtuse arrow]

thank you, this ticket can be close now.