#zzking1653_api

1 messages ¡ Page 1 of 1 (latest)

vocal plankBOT
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violet sedge
dark acorn
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Thanks for the reply.

  1. from the payout failure doc it SEEMS the failure usually happens later ? I mean payout.created , payout.reconciliation_completed , payout.update seem all happen almost simultaneously , I wonder would payout.failure happen simultaneously too with those 3 events ?
  2. Are you saying that payout.canceled would only happen if we ask Stripe to cancel it explicitly ?
violet sedge
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failed happens later, see the linked docs. i.e we send the bank transfer and assume it's landed in your account(that's when you get payout.paid) , if we get a notification/return later, then it's the .failed event

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2/ yes, or in some exceptional cases it might get canceled for internal reasons like risk reviews on your account or if you asked us, or stuff like that

dark acorn
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aha good. May I ask what is usually the time frame between payout.paid and payout.failed ? I don't need exact time frame, a rough idea about the scale is enough. e.g: seconds ? minutes? hours ?

violet sedge
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days

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i.e. quote from the docs link above:

It can take up to 5 additional business days for your bank to return the payout and inform us that it failed.

dark acorn
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cool, that's very helpful information. Thanks for the support

vocal plankBOT
dark acorn
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Sorry in case you know: For all those payout events payout.created/updated/paid/failed , do they include the **exact same **balance_transaction information ? Notice I'm not just talking about the id of the balance_transaction , but also the other attributes such as fee_in_cents, net_in_cents