#nyxi_unexpected
hollow heathBOT
Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.
- nyxi_error, 12 hours ago, 20 messages
- nyxi_api, 1 day ago, 21 messages
- nyxi_api, 4 days ago, 28 messages
main duneBOT
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stray wasp
Yes, it charges on its own, but the enabled payment methods are the ones you can select if the payment fails and you visit the payment page to resolve it, so it is relevant here
(or if the customer does not have a payment method at all)
cold arch
hello! You'll want to reach out via https://support.stripe.com/contact/email about this to see if this is a change / fix that they can make
stray wasp
You can flag it as inconsistent or leave it if you don't care, it doesn't matter that much to me, I just report the inconsistencies and/or bugs I find 🙂
cold arch
If you write in to support then you're authenticated and the feedback is raised on your behalf so we can get a better sense of impact, we can track it and let you know directly if something changes or if we need more input and so on.
Appreciate you pointing this out to us though
stray wasp
I know, but I prefer to talk to you on here unless it's account-related.
If I ask support they take a good chunk of my time and then they "move it to email" and start a whole process. I'm not really interested in that flow and I try to avoid it. But now you know and you can do with this what you see fit
cold arch
I see, I'll pass on that feedback to our product team to take into account for future improvements. Thanks for sharing!