#thiagomacauba88_api
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- thiagomacauba88_api, 1 hour ago, 15 messages
rugged grottoBOT
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forest stag
Hey! Hanzo! how you doing?
I'm try to pay using TTP but it seems like I'm stuck on this Hold Card
I already tried to use the card for example
heavy fulcrum
Have you tried tapping the card on the back to see if that does anything?
heavy fulcrum
Do you have any device logs?
Can you also share the PaymentIntent ID you're working with here?
heavy fulcrum
No new logs are added when you tap the card?
forest stag
nops
that's the weird part
2024-06-25 17:31:19.403 10299-10325 TRuntime.C...ortBackend ironark.com.charge I Making request to: https://firebaselogging-pa.googleapis.com/v1/firelog/legacy/batchlog
2024-06-25 17:31:21.745 10299-10325 TRuntime.C...ortBackend ironark.com.charge I Status Code: 200
2024-06-25 17:32:41.802 10299-10841 StripeTerminal ironark.com.charge D class=DefaultOfflineTraceManager message="Start forwarding" isAlreadyForwarding=true
maybe the last line
but i dont know if is related
heavy fulcrum
Hmm I'm not sure what those lines mean unfortunately..
heavy fulcrum
Have you tried running this app on a different device?
rugged grottoBOT
heavy fulcrum
The Tap to Pay interface does require NFC to work
forest stag
if i need, i should receive any error
heavy fulcrum
if you've not granted those perms then yes
forest stag
let me try then
heavy fulcrum
Yeah the SDK should return an error but could be a bug or edge case
forest stag
ok
give me some minutes
still the same
the devices here
are the devices that really works?
heavy fulcrum
That's the recommended list as they've been tested by Stripe
Can you add some logging in your discoverReader function and share the reader serial number?
heavy fulcrum
Okay so I'm seeing NFC is disabled errors in the logs
Can you try reinstalling the app and granting fresh permissions?
As far as I know, you don't have to request NFC permissions separately with the app but I don't know if that's different from device to device
heavy fulcrum
Also looks like SDK should return an error if NFC is disabled starting version 3.6.0
https://github.com/stripe/stripe-terminal-android/issues/380
Are you using an older version?
forest stag
i got the error before TTP displays
so it's fine
Hanzo, I won't stuck you here for a long time... unfortunately and I need to jump to a meeting
can i reach you out tomorrow directly?