#crakleurs_best-practices
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unkempt iron
Hi there!
I think you mean a hold and not a deposit? Do you want to charge customers a portion of the amount when they make a rental reservation or just place a hold on their card for that amount?
fresh snow
I'm thinking more of a hold in the event of cancellation of the reservation or failure to return the rented item.
unkempt iron
I see
You're somewhat limited on time in that case: https://docs.stripe.com/payments/place-a-hold-on-a-payment-method
If you need a longer hold window, you can create another hold within that 7-day window and cancel the original hold. If that second hold fails, you can decide to be safe and capture the funds from the first hold or take the risk and continue with the reservation anyway
If you're interested in longer holds, there's some eligibility requirements: https://docs.stripe.com/payments/extended-authorization
I recommend opening a ticket with the support team at support.stripe.com if you're interested in this