#notroman_customer-subscription-emails
tame loomBOT
👋 Welcome to your new thread!
⏲️ We'll be here soon! We typically respond in a few minutes, but in some cases we might need a bit more time (e.g., server's busy, you've got a complex question, etc.).
⏱️ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can start a new thread if you have another question.
🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1254875991088693411
📝 Have more to share? Add details, code, screenshots, videos, etc. below.
half tundra
basically, is there an event associated with the sending of the reminder email
agile basin
What information are you trying to retrieve here?
half tundra
When the email is sent
How do I know it’s sent
The email being the reminder that in 3 days the trial will be over
agile basin
The event is fired based on the time when the trial will end. It does not contain details about the email sent to the customer
If making a GET request allows you to retrieve the data you need, then I recommend you continue with that approach
half tundra
how do i know if the email was sent
agile basin
AFAIK we do not expose that in the API. Our docs state
For the customer emails sent within the last 30 days, their logs are available to view within the customer page.
https://docs.stripe.com/invoicing/send-email#email-logs
But it doesn't look like you are listening to the webhook events related to your Subscription integration. I recommend listening for webhook events like customer.subscription.trial_wil_end to be kept informed of what you should verify: https://dashboard.stripe.com/events/evt_1PU8tMEt08B8OBXEs6Z6Ggqg