#syjust_connect-standard
storm iglooBOT
👋 Welcome to your new thread!
⏲️ We'll be here soon! We typically respond in a few minutes, but in some cases we might need a bit more time (e.g., server's busy, you've got a complex question, etc.).
⏱️ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can start a new thread if you have another question.
🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1254849875657363499
📝 Have more to share? Add details, code, screenshots, videos, etc. below.
brave cobalt
syjust_connect-standard
@hollow coral You would need to do this on Connect Onboarding and not in the Dashboard like this as you don't control the onboarding/requirements. So use an AccountLink and then go through onboarding directly.
Alternatively you can pre-fill that information when you create the Account otherwise
hollow coral
But the thing I would like to try is a modification of the connected account to make it restricted after it was complete or enabled first...
Which data I need to update to do that (over the connected account or the API depending on the Account Type) ?
brave cobalt
It's a pain to do with Standard accounts unfortunately because a lot of it tends to be verified synchronously 😦
I'd recommend trying a few things during onboarding and see if you can get it to verify some parts but not others
hollow coral
Ok. Thank you about that...
In the same idea ... do you know:
- why this account (acct_1PQtW22KkXinkXBx) is marked as "restricted soon"?
- how I can reproduce this case?
- and when it will effectvely become restricted?
brave cobalt
I'd recommend working with our support team for questions like this, I can't speak about Live accounts like this. You can contact them here: https://support.stripe.com/contact
hollow coral
ok. I understand. thank you (even if it is a test account actually)
thank you for your time 🙏
👋
brave cobalt
Maybe try to upload a fake identity document to reproduce? Sorry those are definitely painful to handle. But as a platform all you should do is read requirements and then if there's something in there you contact the account owner to go through onboarding
hollow coral
I anderstand... I just would like to know how to make requirements to appear in test mode (but it seems not so simple)... I will take my chance with the support about the test account acct_1PQtW22KkXinkXBx... and I will see 👀
brave cobalt
Good luck!