#nyxi_api
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- nyxi_api, 2 days ago, 28 messages
scarlet briar
In my case I'm building SEPA Direct Debit, but I dont want a failed payment to stop the sub immediately
wraith dome
Hi 👋 double checking, but offhand I suspect that's a dashboard-only feature.
Yeah, that's either dashboard-only functionality, or if it's available via the API it isn't available publicly at this time. It may be worth asking our Support team if this is something that can be exposed to your account via the API, but I'm not sure if that's possible.
https://support.stripe.com/?contact=true
scarlet briar
Alriht
do you have any other suggestions I could do that would work immediately?
like is there an attempt count or somethin I can set on SEPA
wraith dome
Hm, the lower lift approach that comes to mind is to try turning off auto_advance on the Invoice, and manually attempt the payments instead. Though I'm not entirely certain that would disable the Subscription cancellation behavior.
The other approach that I'm more confident would work, but would take much more effort, is to disable the automatic Subscription behavior in the dashboard and implement your own logic for cancelling Subscriptions when their payments fail based on your desired criteria.
I'll be sure to file feedback that you'd be interested in seeing us offer the ability to set per-payment-method-type rules for automatic Subscription transitions.
scarlet briar
Yeah second part is just "build your own billing system" 😄
Thanks, it would be very helpful if this was possible with the API
The case here is business customers who should not have their service interrupted just because a payment fails
I guess I can just cancel the sub but have their accounts remain open on my end, but that introduces manual handling of this which is what i'm trying to avoid
is there any case where a SEPA Direct Debit goes directly to success and does not fire charge.pending?
wraith dome
Not that I'm aware of offhand, since it's a delayed notification payment method type.