#lucas_failedcharge-amoutcaptured

1 messages ¡ Page 1 of 1 (latest)

kindred flaxBOT
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near sorrel
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Here it's the Striep Dashboard. The charge failed, but the amount captured was set. It only happens with Paper payments

image.png
woven elbow
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Sorry I cannot do much with a screenshot. Can you share the event ID? It will start with evt_

near sorrel
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Sure: evt_3PU8IAGSHfrL4SR93NrNp9G2

woven elbow
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Okay I got some more details. You can see a non-zero amount_captured even for failed payments because sometimes we can reserve the amount with the bank before they decline the payment.

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This updates our Charge object.

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Seeing an amount_captured does not mean we took the money out of the customer's account or that you received it