#david_shipping-tax
austere rainBOT
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steep valve
"Since all of the products the customer purchased are nontaxable food products, the entire charge, including the shipping and handling charge, is exempt from tax"
Can you link the doc that says that?
severe token
a moment please ...
this is one - https://stripe.com/resources/more/should-you-charge-us-sales-tax-based-on-the-billing-or-shipping-address#charging-sales-tax-on-shipping-in-the-us let me find the other one 👀
this is shared by our customer but i'm still trynig to find where the doc for this is:
steep valve
Got it. So you're expecting that Stripe will recognize that you're selling food in this jurisdiction and not show tax as a result, is that correct?
severe token
yea, the request set the tax code for coffee beans, which customer expects there is no tax. so if according to ny.gov if products are not tax, then there should be no tax for the shipment also yet Stripe added one:
steep valve
I don't think there's a way for Stripe to know that this is coffee, right? Like, did you specify a tax product code or something somewhere that would allow Stripe to know you're selling a specific non-taxable good?
severe token
yea it was in the request - https://dashboard.stripe.com/logs/req_Xs6hbGMxhrCs6l
"line_items": {
"0": {
"price_data": {
"tax_behavior": "exclusive",
"unit_amount": "1785",
"currency": "USD",
"product_data": {
"images": {
"0": "https://chord-oms-production-public-web-assets.s3.amazonaws.com/bluebottlecoffee/images/attachments/000/107/934/small/Giant-Steps-M1-Hero.png?1715718057"
},
"description": "Qty 1 ($17.85 EACH)",
"metadata": {
"line_item_id": "32289320"
},
"tax_code": "txcd_41050006",
"name": "Giant Steps - Bag Size: Standard Bag (12oz)"
}
},
"quantity": "1"
}
fathom geyser
I have a question, can you transfer the money to be a bank for a day or do you have to wait 1 week
severe token
Hi Cobra, i think there's a different channel for questions like that
fathom geyser
Hi Cobra, i think there's a different channel for questions like that
oh sorry
fathom geyser
Hi Cobra, i think there's a different channel for questions like that
where can i ask?
severe token
if you go to #help you can choose from the different options but i believe this discord is only for API integration
fathom geyser
if you go to <#842637025524842496> you can choose from the different options but...
thx
steep valve
@severe token I'm not sure if this is intended or not, but I'm also not familiar with tax liabilities (especially not in other states). Could you write into support? They can escalate to the tax team to look into it further: https://support.stripe.com/contact
severe token
Okay no worries - that was actually my first attempt and support kept pointing out that it's because i had automatic_Tax enabled:
Upon further review, it looks like this payment (pi_3OxxvWEtkVZK3Q8v155Th8wT) was processed via check out with your own website integration (RubyBindings) where the parameter "automatic_tax": { "enabled": "true" is set: https://dashboard.stripe.com/logs/req_iGTTwLwdyEDZPk.
as far as i understood, automatic_tax mean Stripe determines taxation right?
I can just continue my conversation with support if you think that is the best
steep valve
yeah, I would expect that Stripe would automatically know that tax shouldn't be charged in this scenario
I would ask them to escalate the thread to the tax team
severe token
okay thank you so much for your help. appreciate! have a good day 👋
steep valve
Likewise!
austere rainBOT