#vinicius-martins_unexpected

1 messages ยท Page 1 of 1 (latest)

grave torrentBOT
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open snowBOT
sullen willow
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Hi there ๐Ÿ‘‹ it can be a bit misleading, but the future_requirements hash isn't necessarily requirements due at a future date. Instead it's showing you a preview of requirements that will be added to the account at some point in the future, typically due to changing KYC requirements. Those new requirements may be due as soon as they're added.

Do you have an example of an Account that you can share the ID for where you're seeing this?

supple sundial
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Sure, this is the account I'm looking at acct_1PEcOXPwDCaCteup

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I'm trying to understand how would be the best way to interpret this data points in order to warn users that they need to access hosted onboarding and provide additional information

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Specially the transition between future_requirements and requirements

sullen willow
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Oh, I think I see what's going on here. The requirement in future_requirement.eventually_due looks like it is a threshold based requirement, that will become due once a certain threshold is crossed. Those are typically time-based, or volume-based thresholds.

I believe you can provide an Account Link to your accounts as soon as you see requirements added there, but will need to set collect to eventually_due to force our flow to collect those requirements to.
https://docs.stripe.com/api/account_links/create#create_account_link-collect

supple sundial
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By requirements you mean the requirements hash specifically?

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I'm asking because there are some examples I've seen that we have currently_due data but the current deadline is null

sullen willow
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Nope, I meant any requirements in requirements or in future_requirements

supple sundial
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I see

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And in this case should I always "merge" both together in order to check if there's any new requirement and its deadline?

sullen willow
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Yeah. I do think it's a bit odd to see a future_requirement.current_deadline date in the past, and I'd recommend reaching out to our Support team to look into that in more detail. My suspicion is that the enforcement date for those new requirements may have been pushed back, but I'm not exactly sure.
https://support.stripe.com/?contact=true

supple sundial
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Hmm, I see.

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Great! Thanks for your help Toby.