#mkp_docs

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torn heronBOT
delicate iglooBOT
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Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

torn heronBOT
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๐Ÿ‘‹ Welcome to your new thread!

โฒ๏ธ We'll be here soon! We typically respond in a few minutes, but in some cases we might need a bit more time (e.g., server's busy, you've got a complex question, etc.).

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fiery belfry
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Hi, that is correct there would be a $0 invoice. However, I'm stil unsure what the question is here, can you reword it?

cyan pier
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Sure, will I incur a fee when a free trial subscription gets created? (As opposed to when they actually get billed for it?)

fiery belfry
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We are not able to assist with fee questions here. You would need to reach out to our support team

cyan pier
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Okay then. Is authorization collected once the free trial ends?

fiery belfry
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If there is a payment method attached to the customer, a payment will be attempted after the trial ends. I recommend that you test all of this using out Test Clock

torn heronBOT
cyan pier
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That's all I need to know ๐Ÿ‘
Fishy are payments that charge-refund the customer ~1-50 cents to collect the authorization during a free trial.

fiery belfry
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Yeah, we just do not have enough expertise with pricing here.

cyan pier
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I absolutely understand. For some reason the chat doesn't work on firefox. Makes me open a ticket. Causes delays in productivity.

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It was ublock origin all along ๐Ÿ™„

quaint canopy
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Hey! Taking over for my colleague. Try using the email option.

cyan pier
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I managed to get a friendly associate of yours. Thanks for your help!