#ayesha-shaikh_api
junior bayBOT
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- ayesha-shaikh_customer-portal-sessions, 29 minutes ago, 8 messages
- ayesha-shaikh_code, 1 hour ago, 31 messages
- ayesha-shaikh_error, 3 days ago, 22 messages
- ayesha-shaikh_error, 4 days ago, 9 messages
odd dewBOT
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sour remnant
Hey again, i asked for clarification before, what are you expecting here?
junior bayBOT
rich peak
hey, I am not understanding how was that billing portal created?
it got created twice - i want to know how and why it got created? can you please help me with that
obtuse sail
Hi there 👋 taking a look.
sour remnant
Note that you have a billing portal link enabled, and this creates session automatically when customers visit it
obtuse sail
👆 exactly what I was going to ask about, whether you have the self-serve flow for the Customer Portal set up:
https://docs.stripe.com/customer-management/activate-no-code-customer-portal
where Portal Sessions are created without you making a request.
rich peak
I think no, how can I check
obtuse sail
Instructions for setting that up are in the shared doc, and link to the relevant dashboard pages for controlling that flow.
sour remnant
rich peak
checked - its active
sour remnant
See your settings here, you have it active currently
rich peak
so somebody sent the link to customer?
obtuse sail
It would seem that way, but that's not something we would have insight into.
rich peak
okay, is there any other way customer can use that billing portal?
obtuse sail
Not sure I'm grasping what you're trying to ask. There are other ways to integrate the Customer Portal, which are linked to from here:
https://docs.stripe.com/customer-management
rich peak
ok, it's fine. thanks
one more thing can I disable the option to delete payment methods from billing portal?
obtuse sail
Not delete explicitly, but you can remove the ability for Customers to update their Payment Methods form the settings page my teammate linked earlier.
rich peak
okay. thanks!