#ashour_docs
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brisk trellis
hi there!
brisk trellis
I already tried to set a retry policy to smart retries 8 times in 14 days period and if all retries failed cancel the subscribtion it should work I think
yes that's the correct way to do it
can you share the Subscription ID (sub_xxx) where this didn't work?
midnight sandal
But why the cancellation didnt happen when I used the simulation feature?
midnight sandal
can you share the Subscription ID (sub_xxx) where this didn't work?
Sure
sub_1PSw5uRsJ0zmJEQpVdNyLs70
After I advance time for more than 1.5 month it should be cancelled not just set as past due right?
I want to let you know thats all in test mode
brisk trellis
thanks! give me a few minutes to look into this.
midnight sandal
Thank you alot I really appreciate your help
brisk trellis
hum... I'm not sure. it's possible that Test Clock don't work well with the dashboard settings.
I would recommend to ask Stripe support to look into this: https://support.stripe.com/contact
midnight sandal
I dont really care about test clock I just wanted to know if this will work on production or not because its my first job and first integration with stripe and iam alittle bit worried thats why I contacred an expert
brisk trellis
I just wanted to know if this will work on production
yes, based on your settings, if all payment retry failed the Subscription will be cancelled.
midnight sandal
Thank you alot can I ask you 1 more favor is it possible to review the 3 important endpoints (three months subscribtion endpoint, free trial endpoint, webhook) and tell me if there is any mistake if its not allowed its okay and I really appreciate your help
brisk trellis
I'm not sure I understand. what do you mean by "review the important enpoints"?
brisk trellis
sorry we can't review existing code. but if you have some specific questions/concerns, I can try to help.
midnight sandal
Okay 1 last question I noticed that when subscribtion is cancelled if it has past due invoices that user recieved them by email and didnt oay if stripe cancelled the subscribtion the customer could still pay the past due invoices and the subscribtion is already cancelled so do i need to fetch all the invoices related to cancelled subscribtion and turn them to void or am I misunderstanding something?
brisk trellis
the subscribtion the customer could still pay the past due invoices
correct
so do i need to fetch all the invoices related to cancelled subscribtion and turn them to void
yes also correct!
midnight sandal
Thank you soooooo much
brisk trellis
happy to help đ