#t0dd_unexpected
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idle surge
ripe abyss
Hi there, what do you mean by "make the next quantity increase cost more than the regular price" ? can you walk me through an example?
idle surge
Sure
Say I create a tiered subscription with a quantity of 1
I later update the subscription with a quantity of 2 and apply a coupon with $12.50 off in the subscription update
With the current proration behaviour, I just made one payment for $50 (initial) and one for $37.50 (increase quantity with a coupon)
If I then increase quantity once again to 3, it costs $62.50 instead of $37.50
I assume this is some weird proration behaviour because the coupon has an option to only apply once
One-time coupon
ripe abyss
You said you are using tiered pricing, is it volume based or graduated?
idle surge
Volume based
ripe abyss
Ok, can you share with me the price ID?
ripe abyss
OK, I see that the unit price is $50 in all tiers
"If I then increase quantity once again to 3, it costs $62.50 instead of $37.50" -> Can you send me the ID of the invoice?
idle surge
Sorry, it costs $62.50 instead of $50
The discount is only applied to the 2nd invoice which is $37.50 instead of $50 (expected)
Sending invoice rn
in_1PSwRCLVMiFmGBXgpLP9WBlH
This is the issue I guess, inputting $12.50 discount into the unused time
ripe abyss
The unused time is the the prorated amount that the customer already paid in the previous invoice, but I don't see an discount was applied in that previous invoice in_1PSwQyLVMiFmGBXgINWSJAfG
What made you think that the discount was applied in in_1PSwRCLVMiFmGBXgpLP9WBlH ?
idle surge
I don't want to apply the discount in in_1PSwRCLVMiFmGBXgpLP9WBlH, it should only be applied for the first invoice
What I find weird is that that discount gets overwritten later by proration behaviour
idle surge
The unused time is the the prorated amount that the customer already paid in the...
It was though since unit cost is $50 and all these events happened in the same minute
This one costs $37.50
ripe abyss
Does the description of the invoice line item make you think the discount is applied again?
idle surge
It is not being applied again, should it?
If we just apply it every time wouldn't it make all subscription cycles cost $137.50 instead of $150 even though we want to apply it once?
ripe abyss
No it's not applied again.
idle surge
So if we just set the coupon on every subscription from the first one the next cycle will still cost $150?
The coupon will only work on that subscription cycle?
ripe abyss
If the duration of the coupon is set as once, then the discount is applied once only.
idle surge
Ok sounds good I'll try that, thank you for your help