#michael_unexpected

1 messages · Page 1 of 1 (latest)

wise patrolBOT
#

👋 Welcome to your new thread!

⏲️ We'll be here soon! We typically respond in a few minutes, but in some cases we might need a bit more time (e.g., server's busy, you've got a complex question, etc.).

⏱️ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can start a new thread if you have another question.

🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1252180058416611338

📝 Have more to share? Add details, code, screenshots, videos, etc. below.

lofty vapor
#

Hi, let me help you with this.

#

What are you trying to achieve exactly, on the high level?

#

Start date is when the Subscription actually starts, the first phase of the Subscription Schedule comes into effect, and the customer is billed for the first time (if applicable).

zinc thicket
#

When is the subscription going to have the state of "released"

#

thank you for your fast response btw

lofty vapor
zinc thicket
#

“The subscription is managed by the subscription schedule xxx, and updating any cancellation behavior directly is not allowed. Please update the schedule instead.”

so how could we cancel/release the subscription according to this error?

wise patrolBOT
lofty vapor
#

You send a request with the Subscription Schedule ID to the relevant SubSchedule endpoint, not to a Subscription one.