#afh-kokobong_woocommerce-integration
mellow gobletBOT
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limpid mural
hello. how can i see my secret key please?
last cape
Hi 👋 live or testmode key?
limpid mural
live
last cape
You can't
limpid mural
i try to setup our new website but i can't connect to stripe
last cape
You can roll it if you need a new one.
limpid mural
doesn''t work
look
i don't understand what is going on. this is the first time i have issues like that
i put the live key i put the secret key which i just rolled and nothing
still can't connect
last cape
That's too cropped for me to get any insight from it. Are you following the process discussed here?
https://docs.stripe.com/keys#rolling-keys
limpid mural
yes
last cape
i put the live key i put the secret key which i just rolled and nothing
Put them where?
limpid mural
last cape
Hm, I don't recognize that screenshot. Are you trying to implement a prebuilt integration provided to you by a third-party?
I'd also suggest rolling that restricted key.
limpid mural
yea. that is woocommerce.
i just finished our new website and trying to setup stripe payments
i've done this many times before and never had any issues
last cape
Ah, my teammates and I in this forum won't be familiar with that flow. We focus on helping developers who are working with our APIs and libraries. I'd recommend reaching out to WooCommerce for more clarity on what their error message indicates and what troubleshooting steps you should take to resolve that.
mellow gobletBOT
afh-kokobong_woocommerce-integration
last cape
I'm not sure, they're a different company.
This is where I would probably start:
https://woocommerce.com/contact-us/
