#wei-ma_unexpected

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limpid furnaceBOT
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edgy patrol
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ok do you have a link to your checkout page where apple pay should show up?

onyx falcon
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This is a bit complex. Can I go step by step with you?

edgy patrol
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Sure. But first, can you share your account id?

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Want to check a few things before we do that

onyx falcon
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How to id share my account id?

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on my dashboard?

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Ah found it.

edgy patrol
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Ah you registered the wrong domain

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Subdomain matters

onyx falcon
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no, it's not.

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that's why I will need to explain.

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can you just click on the URL I give to you?

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You will see something like Recent Sign Ups on the right side.

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Just click on that, you will be redirected to accounting.igloo2

edgy patrol
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ok

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how do i get to checkout

onyx falcon
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Now are you there ?

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Once you are in, can you replace the URL with https://accounting.igloo2.squad.dev-sageone.com/use_assets?version=build-SBS-98687 ?

edgy patrol
onyx falcon
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Yes, but that forces you to use our UI version ๐Ÿ˜„

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Now can you replace the URL with https://accounting.igloo2.squad.dev-sageone.com/invoicing/sales_invoices ?

edgy patrol
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ok done

onyx falcon
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Can you click on the invoice I created with Customer Wei Ma?

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On the right side of the page, can you click on Take Card Payment ?

edgy patrol
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yeah

onyx falcon
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Did you see the popup dialog for payment options?

edgy patrol
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yeah

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My colleague is going to take over here as I have to step out. We'll look further in a moment here

onyx falcon
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Thanks. Do I need to walk you colleague with the steps ?

exotic crown
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Hi there ๐Ÿ‘‹ is there any way you can give me a direct link to the problematic page? The server is very busy right now.

edgy patrol
exotic crown
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You also mentioned this is for an Invoice, right? Can you share the ID of the Invoice object? It should have an in_ prefix.

onyx falcon
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Hi Toby, I am not sure where to find the invoice_object id.

exotic crown
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Looks like you're using Direct Charges with Connect. Can you try registering the domain again, but this time use the stripeAccount header to register it for the Connected Account that you're processing the payment for?
https://docs.stripe.com/payments/payment-methods/pmd-registration?dashboard-or-api=dashboard#register-your-domain-while-using-connect

Register and verify domains to use payment methods (including Link, Apple Pay, and Google Pay) in Elements or Checkout's embeddable payment form.

onyx falcon
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You mean running the command curl https://api.stripe.com/v1/payment_method_domains \ -u "sk_test_xxxxxxxx:" \ -H "Stripe-Account: {{CONNECTED_ACCOUNT_ID}}" \ -d domain_name="example.com" but replace the key,account id, and domain with ours?

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Do I need to disable the one I already registered?

exotic crown
onyx falcon
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Ok, ran that command and return a payload telling me the status.

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Apple pay is active.

exotic crown
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What was the ID of the Connected Account that you used? I still don't see a domain registered for the one you're using on your test site.

onyx falcon
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Still not able to see Apple pay.

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acct_xxxx

exotic crown
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That's your Platform Account's ID. You need to provide the ID of your Connected Account in the Stripe-Account header.

onyx falcon
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shoule it be something like pmc_xxxx ?

exotic crown
onyx falcon
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OK, give a few minutes to find out.

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Thanks Toby, we will redeploy our app and it may take some time. Can I get back to you in 30 minutes or so?

exotic crown
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Yeah, I'll leave the thread open.

onyx falcon
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Thanks Toby, It worked now. One thing I want to confirm, Do we need to run this command for every single customer who wants to use stripe?

exotic crown
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Yup, you'll need to register your domain on each Connected Account you want to allow to accept Apple Pay.

onyx falcon
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Got it. Thanks !. I have put our account id and our domain in this thread. Should I delete them?

exotic crown
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If you want, but Account IDs aren't sensitive by themselves if that's your concern.

onyx falcon
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OK, that's good. Thanks.

exotic crown
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Any time!

onyx falcon
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Now our problem had been resolved. You have a good day! Appreciate your help!