#refikimi_error

1 messages ¡ Page 1 of 1 (latest)

normal roostBOT
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low crow
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hi! I'm taking over this thread.

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can you share the PaymentIntent ID (pi_xxx)?

grand fable
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thank you, yes: pm_1PRWyMHzzIMXxbBC6btC2UDw

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oh sorry, wrong data

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here is the correct one: pi_3PRWyQHzzIMXxbBC0l5yzLHS

low crow
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the Invoice was declined by the bank. so next step is to ask the user to retry the payment with a different payment method, or to contact their bank to understand the issue.

grand fable
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The customer said he retried, and I can see that he added multiple cards.

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but I dont see any more attempts with the new cards

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is it possible to retry it with another card to select

low crow