#nt_unexpected
1 messages ยท Page 1 of 1 (latest)
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- nt_unexpected, 1 day ago, 40 messages
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Which docs are you referencing?
This is very new FWIW, so we don't have a ton of knowledge on the toolkit
Here's the doc: https://docs.stripe.com/billing/subscriptions/import-subscriptions-toolkit#adhoc-csv-spec
I guess that's likely just an oversight in how the toolkit works today yeah. I can flag this internally for sure
You'll likely need to migrate those subscriptions manually, or speak to our migrations team: https://support.stripe.com/contact/email
Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
(actually, they only migrate payment data โ ignore me)
Yeah we have an open line with the team, but was looking for a quick resolution. thank you again
Can I ask specifically what the use case is for zero-quantity items? Just so I can share with the team
Sure, we implement special discounts in our side of the product. We use the zero quantity for subscriptions that are given 100% discount in our platform
Perfect, thank you! Also, your acct_xxx?
The production account is: acct_1LMqvKGBVmcytIyy
The staging one is: acct_1LFd6QDgQLhhFEp9