horacioen_api | Stripe Developers | Page 1

noble windBOT Jun 13, 2024, 2:44 PM

#

👋 Welcome to your new thread!

⏲️ We'll be here soon! We typically respond in a few minutes, but in some cases we might need a bit more time (e.g., server's busy, you've got a complex question, etc.).

⏱️ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can start a new thread if you have another question.

🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1250823003097272370

📝 Have more to share? Add details, code, screenshots, videos, etc. below.

pseudo juniper Jun 13, 2024, 2:48 PM

#

I don't have enough info to help you right now

#

Please provide more info

#

What specific error are you getting?

serene dune Jun 13, 2024, 2:51 PM

#

i made my own html but with sandbox and a proof card was working well

#

We cannot authenticate your payment method. Choose another payment method and try again.

pseudo juniper Jun 13, 2024, 2:52 PM

#

Don't share real credit card numbers in here...

#

This is a public discord

#

Also you shouldn't test in live mode

#

It's against stripe's TOS

#

Can you share the payment intent id where you got that error?

serene dune Jun 13, 2024, 2:54 PM

#

ok i am sorry but i made a lot of proofs in sandbox it work it out perfectly the new client in stripe was in the platform but now is not possible i just have this

#

pseudo juniper Jun 13, 2024, 2:56 PM

#

Can you share the payment intent id where you got that error?

serene dune Jun 13, 2024, 2:57 PM

#

i am sorry for this question but where can i see this

#

i am new and i am learning

pseudo juniper Jun 13, 2024, 3:01 PM

#

Should be either on your dashboard or in your logs

#

Or you can get me the request id for creating the PI: https://support.stripe.com/questions/finding-the-id-for-an-api-request

Finding the ID for an API Request : Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

serene dune Jun 13, 2024, 3:06 PM

#

thanks here is it

pseudo juniper Jun 13, 2024, 3:07 PM

#

Can you paste the id

#

So I don't have to type it from the screenshot

serene dune Jun 13, 2024, 3:07 PM

#

req_JUxIl9au5wJxLh

#

here is

pseudo juniper Jun 13, 2024, 3:09 PM

#

Looks like you failed the captcha challenge

serene dune Jun 13, 2024, 3:14 PM

#

but i did not fail thee capchta it isw not form my code in the html ?

#

i will try it again thanks for the help

pseudo juniper Jun 13, 2024, 3:15 PM

#

We present a captcha sometimes if it looks suspicious

#

again, you shouldn't be testing in live mode though

#

it's against our tos

serene dune Jun 13, 2024, 3:16 PM

#

ok but how can i realize that my html is working ? if in sandbox have already work i want to make just one transfer to my account

pseudo juniper Jun 13, 2024, 3:17 PM

#

If it works in test mode, it should theoretically work in live mode

#

test mode mirrors live behavior

#

But there's always possibilities for declines/issues with specific cards

#

Which is what looks to be the case above

serene dune Jun 13, 2024, 3:17 PM

#

ok thanks

#

hi i made a proof with my credit card did not have a mistake and if i go to my clients in dashboard the credit card is now there but when i make the payment it came this error

Your card was declined.

pseudo juniper Jun 13, 2024, 3:23 PM

#

yeah i mean declines happen. the advice is to talk to the bank

#

I'm sorry but I can't help you test in live mode

#

I've told you it's a violation of our tos

#horacioen_api