#harshittyagi_api

1 messages ¡ Page 1 of 1 (latest)

lapis raftBOT
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torn sierra
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Hello

compact sleet
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Hey

torn sierra
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So in this case then there isn't a way for the full SSN to not be requested as it is determined to be required here

compact sleet
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That's correct, I am not specifying the collection_options .. so it must be using the default value i.e. currently_due.
If I specify the collection_options and use eventually_due value, will it change this behavour .. and will it then only ask to enter the last 4 digits?

torn sierra
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No, it would collect more information, not less.

compact sleet
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okay. So, is there any way so that users will have to enter only last 4 digits of SSN?

torn sierra
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Yeah it mostly depends on what the user enters during the onboarding process and then whether their initial 4 digit SSN verification succeeds or fails if that 4 digit is acceptable

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But mostly there is nothing for you to change here

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You are already collecting the minimum

compact sleet
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hmm .. okay. But it my case, it asks me to enter the full 9 digits at the first place. It doesn't give that option to enter lasst 4 digits and verify first.

torn sierra
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Yeah but that depends on the type of accounts that are being created

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And what designations they choose before SSN is collected

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Overall this is all optimized already

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There are many different paths

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If you think it is incorrect for the information it is collecting in the actual onboarding flow then you can reach out to our Support team with a specific example that they can look at -- but I can't really help further with that as we just focus on the API here.

compact sleet
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okay, thank you!