#taylor_charge-support
1 messages ¡ Page 1 of 1 (latest)
đ Welcome to your new thread!
â˛ď¸ We'll be here soon! We typically respond in a few minutes, but in some cases we might need a bit more time (e.g., server's busy, you've got a complex question, etc.).
âąď¸ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can start a new thread if you have another question.
đ This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1250556667783811114
đ Have more to share? Add details, code, screenshots, videos, etc. below.
It's likely that this charge was the result of an API breakage which Stripe remedied by refunding. I'd recommend checking your account admin's email for a Stripe email about this around the time of the charge creation
Do you keep Stripe emails? Can you double-check?
Checked. Looked in trash, nada.
Got it. It might be worth writing into support to lookup what might have caused this. We don't have all the context needed to dig on our end, unfortunately: https://support.stripe.com/contact/email