#moustache_api

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chilly larkBOT
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tiny halo
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hi there!

rancid drift
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Hi Soma!

tiny halo
rancid drift
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I saw that but I don't understand. Is this not the same as the account credit on the customer's account. As in they have a customer account balance credit of $20 and I want to apply that to the checkout session

tiny halo
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oh I see! these are two different things.

rancid drift
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Is there a way to use the credit on a customer account in a checkout session?

tiny halo
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the customer credit balance gets automatically applied to customer when you create Subscriptions or Invoices. so it won't apply to your Checkout Session for one time payments.

rancid drift
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That seems odd to not allow the option for the customer to pay with the credit already on their account. We add credits to our customers when we make mistakes, but now they cannot use the credits in the checkout sessions. Can I make a feature request?

tiny halo
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yes that's a known limitation. I agree it would be better if it worked for all payments, but currently the customer credit balance only works with Billing products (Invoice and Subscriptions.
this is explained here: https://docs.stripe.com/billing/customer/balance#details

The credit balance automatically applies toward the next invoice finalized to a customer.

rancid drift
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Checkout sessions have an option to create an invoice. Maybe the feature could be added when invoice_creation = {'enabled':True}

tiny halo
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no that wouldn't work

rancid drift
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my work around will be to check beforehand, create a coupon, then adjust the customer's balance after the session completes which is very clunky

tiny halo
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yes I was going to mention that you could use coupons for this, and then manually adjust the customer's credit balance

rancid drift
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I was heavily encouraged to switch to checkout sessions by one the stripe connect reps but these kind of limitations are frustrating. I have said my peace. Thanks for listening.

tiny halo
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this limitation is not related to Checkout Session (which we do recommend!), but to the customer balance itself.

chilly larkBOT
rancid drift
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hard to imagine.... I know your team of all-star devs have the chops to overcome this limitation!

tiny halo
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all I can say is we are aware of the limitation, but have no idea if/when it will be fixed. so for now you should try to work around this limitation, for example with coupons.

rancid drift
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roger that. thanks again