#adamazlo_api
prisma orchidBOT
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- adamazlo_api, 22 hours ago, 6 messages
frosty quartzBOT
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worthy sky
Hello
Can you share the product ID of the product or the request ID where you're setting the URL?
worthy sky
Interesting. Does it only happen when the image is in google storage?
gloomy remnant
Seems so, I just updated it via the API to use discords logo that I pulled from google and it shows
frosty quartzBOT
gloomy remnant
But the bucket we use in google is public so i dont think thats the issue?
worthy sky
Hmm interesting. .
queen edge
👋 stepping in for my teammate
gloomy remnant
Hm
I just found a random image using google storage from google and tried that, and i am seeing the image
queen edge
Very interesting 🤔
gloomy remnant
So it doesnt seem to be strictly a google storage issue and might have something to do with our bucket? But I'm not sure why since that image I sent in the support request is onbviously public
queen edge
Perhaps there's some setting you'll need to toggle
gloomy remnant
https://storage.googleapis.com/gweb-cloudblog-publish/images/Storage-to-Use_v04-23-21.max-1600x1600.jpeg
Sorry, I'm trying to share the URLs im testing with but it keeps converting them to images
https://storage.googleapis.com/mazlo-assets-dev/adam/logo.png
queen edge
No worries! Try adding them within code blocks
queen edge
https://storage.googleapis.com/gweb-cloudblog-publish/images/Storage-to-Use_v04-23-21.max-1600x1600.jpeg
gloomy remnant
Gotcha
Are there any logs in stripe that im not seeing that might indicate why this image is blocked?
queen edge
I don't see any obvious logs right off the bat
I did notice you have another product that uses a different CDN for image URLs: prod_QGkNW43AMzee5p
It seems like we're able to make a call to this URL just fine when loading the Dashboard and can render the image
gloomy remnant
Yes that was another random image i found of our logo through google
queen edge
Ah, I see
gloomy remnant
One of our engineers just found that we arent setting the content type when we upload to our bucket and think thats the issue
queen edge
Oh, interesting. that sounds like it might be it
Here's what I found, and you can try this yourself as well
Try loading the Product view from the Dashboard in Chrome and open Dev Tools > Network. If you filter the requests for storage.googleapis.com, you'll see the Dashboard tries to make a call to the image URL and the response we get back is a cloudfront.net URL. If you copy/paste that Cloudfront URL into your browser, you'll see a "Unsupported content-type returned" error
gloomy remnant
Ah yep, seems like thats it then
Thank you so much for helping with the investigation!
queen edge
Sure thing! Is setting the content type something you can test quickly so we can be sure that was it?