#ante_paymentelement-custom
fathom echoBOT
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vale perchBOT
calm spoke
Hi there 👋 I'm not sure offhand what could be leading to that. What debugging have you done so far, have you identified the line of code that results in that error being thrown?
I also see you mentioned GiveWP, are you using a prebuilt integration provided to you by GiveWP?
fathom echoBOT
dire cipher
ante_paymentelement-custom
tiny grail
No, this is a custom integration for one GiveWP add-on. Also, I'm not even sure how to debug this. I mentioned earlier that I suspected the problem might be in showing the payment element before the stripe loads, and I tried to add a check for that. What's strange is that everything works on the local server. Here is the screenshot of the error I got.
dire cipher
@tiny grail I'm happy to help if you can provide detailed information around how you integrated, your code and a URL where I can see the page live
tiny grail
The code is in private repo, but I can give you login details of the stage site.
Maybe I can send you the code somehow?
dire cipher
What is in that first error in red? Can you expand it?
tiny grail
Ohh, I somehow missed that.
dire cipher
okay so that's your issue. My guess is that your account is disabled right now in production/live mode and you need to reach out to our support team for further help: https://support.stripe.com/contact/
tiny grail
Okay, thanks!