cashiersprit_docs

[noble pasture]

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• cashiersprit_docs, 23 hours ago, 53 messages

[wheat pawn]

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[safe coral]

Hi 👋 those are talking about two different Subscription states.

The payment window section is explaining how Subscriptions that are incomplete for 23 hours, so Subscriptions that never become active because the first payment isn't completed, are cancelled automatically. It focuses on the behavior regarding the first payment.

The payment failure section is discussing the behavior that happens for the subsequent recurring payments that happen when the Subscription transitions to its next billing period.

I'd recommend using Test Clocks to see all this behavior play out firsthand in testmode:
https://docs.stripe.com/billing/testing/test-clocks

[snow jewel]

ok, so for 1st auto charge, it applies 23 hours rule. for subsequent auto charge, it uses retry rule. which means if 1st auto charge failed, customer has 23 hours to update their payment method