#vikram_fulfillment

1 messages · Page 1 of 1 (latest)

leaden saffronBOT
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quaint oyster
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hi there!

noble torrent
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Hi

quaint oyster
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I'm not sure I understand the difference. when the user wants to place an order on your website, ask them to enter their payment information. once the payment is successful, then you can start to fullfil the customer order.

noble torrent
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got it. But the question is: if i place the order (like in pending payment state) and then take customer to payment page.

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this way, I don't have to worry about the connection dropping during customer rediction from Stripe to my website

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and this way we cant have any payment without an order

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Thanks

quaint oyster
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are you specifically talking about how to handle PaymentIntent with a processing status, which can only happen when using some specific payment method like bank transfers?

noble torrent
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I am referring to credit card payments.

quaint oyster
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for credit card payment you immediately know if they are successful or not. so I don't understand what you mean by "pending payment state".

calm tree
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Hi there 👋 jumping in as my teammate needs to step away soon. It's largely up to you how you structure your flow. For order fulfillment, it sounds like you may be planning on relying on your customers making it to your success url to trigger your fulfillment flow. I would advise against that approach, or at least also compliment it using a webhook endpoint.
https://docs.stripe.com/webhooks

Receive Stripe events in your webhook endpoint

Listen to events in your Stripe account on your webhook endpoint so your integration can automatically trigger reactions.

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Relying on a success url relies on your cusotmers successfully making it to that URL and loading the page. If they close their browser early, or their network connection drops unexpectedly, then their order fulfillment may not trigger.