#irunlax_unexpected

1 messages ¡ Page 1 of 1 (latest)

grim nimbusBOT
grim mortarBOT
#

Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

grim nimbusBOT
#

👋 Welcome to your new thread!

⏲️ We'll be here soon! We typically respond in a few minutes, but in some cases we might need a bit more time (e.g., server's busy, you've got a complex question, etc.).

⏱️ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can start a new thread if you have another question.

🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1249802756512944245

📝 Have more to share? Add details, code, screenshots, videos, etc. below.

slender iris
#

"id": "iauth_1PPyDCEz4i7PYjt6KOzp7jMh",

patent iris
#

Hello, thank you for the details. Looking in to this and I will get back to you

cerulean bone
#

Hey, stepping in to help out.

#

Can you clarify what you mean by "add funds to the card"? That isn't really how Issuing works.

#

You add funds to your Issuing balance

#

Is that what you mean here?

slender iris
#

I guess so, so when the user process payment, the balance they chose should be added to their issued ecard, but right now it's just not working

#

ex: User1 chose to generate a card for $1,000, they split between credit card/debit within our platform, then the ecard is issued

cerulean bone
#

Yeah I think you are a little confused here -- you don't attribute balance directly to a card

#

But I think what you want to do instead here is update the spending controls on the card

slender iris
#

right now, user is set a spending limit but when they try to make a purchase it declines saying 'insufficient funds'

cerulean bone
#

Do you have funds in your Issuing balance?

slender iris
#

like within image, the user has a spending limit, but any purchase wont go through

cerulean bone
#

Did you read the link I just sent you above?

slender iris
#

no, sorry! will do

cerulean bone
#

Please do, then let me know if you have clarifying questions.

slender iris
#

whicih one in specific? Push funding

Funding from Stripe Balance

Pull funding (US-only)

cerulean bone
#

As that talks about how you actually go about testing end-to-end

#

I don't know what you mean by "specific"?

#

To be clear, your Issuing Cards are backed by your account's Issuing Balance. That is where the funds come from when the card is used for a charge

#

There aren't specific funds set aside per-Card

slender iris
#

so, the user must have a specific account within stripe for them to be issued the balance?

cerulean bone
#

That all depends on how you want to set it up.

#

But yeah, if you want them to have their own set-aside Issuing balance then you would have them be a Connected Account

#

But that isn't really necessary... you just put "their funds" into your Issuing balance and then you set spending controls on the Card

#

You don't need Connect for this

slender iris
#

ill read into the links you sent, but again i guess does it matter between:

Push funding

Funding from Stripe Balance

Pull funding (US-only)

those are the options from issuing balance

cerulean bone
#

No it doesn't matter. You use whichever option you desire.

#

The only thing that matters is that there must be a sufficient balance in your Issuing Balance for an Issuing Card to be successfully charged