#cancer-with-care_webhooks
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spare hazel
screen shots for reference
i want someone to privately talk to me from stripe please
rancid flower
Hi
First of all I want to mention that this channel is public and we don't provide pritate chat. You can reach out to Stripe Support via email if you want private channel.
Otherwise, Stripe has no contrôle over your webhook endpoints. I invite you to debug your webhook endpoint and double check why it doesn't responde with 2xx
spare hazel
what does a webhook mean, and what does it do?
rancid flower
I invite you to walkthrough this guide to understand it:
https://docs.stripe.com/webhooks
spare hazel
li am not a webbuilder, i just connected stripe to my new website, and i need to know if it is working or not, and whethere i need a webhook, or i should cancel it
can i have stripe support email please, i need to create a ticket
rancid flower
Who is the maintainer of that website ?
spare hazel
they told me to contact you, as this is not something they understand
rancid flower
You can reach out to Stripe Support at https://support.stripe.com/contact but for this issue you'll be redirect to mostly our team. In all cases you'll need to ask your website maintainer to debug their webhook endpoint and fix it to respond with 2xx http status