#lucas-seel-steuern-steuern_error
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timber ruin
Hi there, can you share with me the PaymentIntent ID?
timber ruin
Thanks for the ID. https://dashboard.stripe.com/events/evt_3POdZAARC1aLcElz1DqBCQCX as you can find in the charge.failed event, the charge was blocked because Stripe thinks it's too risky.
civic kettle
What is too risky? It´s a normal customer of us?
How can we handle such situations?
timber ruin
If you recognize a blocked payment as legitimate, you can lift the block by locating the payment in the Dashboard and clicking Add to allow list.
civic kettle
Okay, so after i allow this payment to list it will be charged automatically?
timber ruin
This action doesn’t retry the payment but prevents Stripe Radar from blocking future payment attempts using the same card or email address.