#devil_api
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dense plume
Not even stripe support was able to explain to me what maps to what from the api?
What do I do?
dusty pagoda
Hi there, I believe the hashes under evidence correspond to each option https://docs.stripe.com/api/issuing/disputes/update#update_issuing_dispute-evidence
For example, the evidence.cancelled maps to "The cardholder withdrew the dispute"
dusty pagoda
I don't quite understand your question, can you give me more context?
dense plume
"The cardholder was refunded"
"The purchase was made by the rightful cardholder"
where do these map?
and I was using this btw: https://docs.stripe.com/api/disputes/update
My question wasn't probably clear now that I read it. Sorry.
I'm submitting evidence to the customers who submitted evidence
already
so It's:
"When submitting evidence to a dispute through dashboard"
dusty pagoda
Sorry, I sent the wrong API reference. It should be https://docs.stripe.com/api/disputes/update#update_dispute-evidence
dense plume
yeah i've read through it, but it's here that I don't know what maps to those radio buttons
Like nothing there maps to it, and whatever I submit through an API in my application, in stripe those won't change ( im in test mode btw rest assured )
dusty pagoda
https://docs.stripe.com/disputes/categories#discrediting-evidence so this section of the doc explains the params that you need to use for "card holder withdrew dispute" and "the cardholder was refunded"
Yes I agree that there may not be a 1-to-1 mapping between API and the dispute counter form, and I'd recommend you going through this doc https://docs.stripe.com/disputes/categories to learn more about the params in dispute API.
dense plume
I am really sorry to trouble you, but I still don't see the mapping fot that "card holder wirhtdrew dispute" and the other one in that link
there are some guidelines but nothing on the paramters
EVIDENCE YOU CAN SUBMIT FOR:
Digital product or service
``` there is this dropdown, but nothing for api?I believe it's already covered in the same doc
dense plume
Those are other fields i believe.
on the evidence page there are 2 text fields for that
so?
dusty pagoda
The doc is comprehensive, can you tell me exactly what you can't find on the doc?
dense plume
the "What type of service is this" api param
and "Why should you win this dispute" param
because those you send have different purpose
dusty pagoda
Isn't this what you are looking for?
dusty pagoda
Ok, so if you scroll down a bit you can find the corresponding API param that you can use to update the dispute.
dense plume
but I still dont see those 2 I was looking for 😄
boreal plinthBOT
pallid shale
Hi! I'm taking over from my colleague. Please, give me a moment to catch up.
The "What type of service..." multi-select doesn't map to a field in the API, but rather selects the fields to present on the second page.
product_description is the Description field.
Overall, I wouldn't try to map the fields from the Dashboard to API properties, but rather try to understand what API properties to used based on the guide my colleague shared.
dense plume
Sorry I was not here
say I submit some evidence through my application
how can I get that checked on the radio button, to show on stripe too?
I don't mind that, yes that's true, it's for what to show on the other side, but how can it reflect upon the stripe dashboard
pallid shale
how can it reflect upon the stripe dashboard
What do you mean by this?
dense plume
I select the "Digital product" on my "end"
how can that reflect on the stripe dashboard aswell?
pallid shale
I am sorry, but I don't understand what the question is about.
dense plume
ok, how can the "Digital product" show selected on stripe dashboard
when i submit a dispute through api
I am not really sure how to explain it in other rways
evidence: {
refund: "<file_id">,
somethingsomething: "somethingsomething"
}
})```
i submit this through my applicationIf i just send information on the dispute api, they show as "unchecked radio buttons" on the stripe dashboard
and I don't want some misalignment of evidence
pallid shale
The "Type of product" multi-select won't show after you've submitted the evidence via API. It's just there when you submit the evidence in the Dashboard in order not to show you all the available fields at once. Just a sort of filtering option.
You don't need to worry about it when working with API directly.
pallid shale
Happy to help.
pallid shale
Sure