#andrew_webhooks
tight joltBOT
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- andrew_webhooks, 28 minutes ago, 15 messages
fervent gullBOT
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unreal cargo
I have looked at this issue again and this is what I can report.
I reset the live site to use my (06Tech) Stripe account and placed an order for the Alamos event and it went through fine so it is related to your Forever Algarve stripe account as set up and is not specific to the live site. I have now reset the site back to your account.
looking at the data passed back from Stripe the problem occurs because this is what gets passed back from the 06Tech account relating to a customer
"customer": "cus_QFTM7241zKKBqV",
"customer_creation": "always",
and this is what gets passed back from your Stripe account
"customer": null,
"customer_creation": "if_required",
As you can see the difference seems to be the setting 'customer_creation' however I can't seem to find where that setting is in the Stripe admin so I think you'll need to engage Stripe support for guidance there.
weak mural
hi there!
unreal cargo
Hi Soma
weak mural
can you share the Event ID (evt_xxx) with this issue?
unreal cargo
we_1POky4AonzIE6boFvPWyJlP2
weak mural
this is you webhook endpoint ID (we_xxx). I need a specific event ID (evt_xxx) with this issue.
unreal cargo
evt_1PP0ytAonzIE6boFhkiE4IxQ
weak mural
thanks! give me a few minutes to look into this.
unreal cargo
Thank you
weak mural
if you want a Customer to always be created, then you need to set customer_creation: always when creating a Checkout Session https://docs.stripe.com/api/checkout/sessions/create#create_checkout_session-customer_creation
note that this behavior changed in 2022: https://docs.stripe.com/upgrades#2022-08-01
so that can explain why in a different Stripe account it doesn't work the same.
unreal cargo
Thank you Soma, I will check this out!
Hi Soma, could I ask if there is somewhere in the admin that I can make this change?
weak mural
what do you mean?
oh, you are not creating the Checkout Session yourelf, but using a third party tool?
unreal cargo
Using spatie