#ddm4313_connect-fees

1 messages · Page 1 of 1 (latest)

nimble hamletBOT
unkempt depotBOT
#

Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

nimble hamletBOT
#

👋 Welcome to your new thread!

⏲️ We'll be here soon! We typically respond in a few minutes, but in some cases we might need a bit more time (e.g., server's busy, you've got a complex question, etc.).

⏱️ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can start a new thread if you have another question.

🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1248331435719393464

📝 Have more to share? Add details, code, screenshots, videos, etc. below.

velvet summit
#

Hi, not sure if it was you or a different staff member I talked to half an hour ago.

bronze matrix
#

👋 You were likely talking to someone else earlier - but I'm happy to hop in and help

velvet summit
#

So I've been trying to figure out the amount user can payout. I initially thought it was the net that balance tx provides, but it seems not. I have for example net 19.18 gbp, but i can pay out 18.03 gbp

#

That's what I get when I fetch balance

#

Connected acc on testmode is acct_1POHGEPqmsZ8NmHv, so you can check. It says total balance is 18.03 gbp

#

im sure im missing something. but its interesting.

#

it's interesting. almost as if stripe fees do not apply? the collect fee is 2.00 gbp, amount is 20.03 gbp, minus and you get the amount that can be paid about.

bronze matrix
#

It'd because you've created that payment to have an application fee.

The customer paid 24.00 EUR. That was converted to 20.03 GBP and transferred (see tr_3POk86L91b2XHS3A1R5Lnkh6) to the connected account acct_1POHGEPqmsZ8NmHv. Then, we apply the application fee that gets returned back to the platform which was 2.40 EUR in this case. The 2.40 EUR converts to 2.00 GBP so the connected account ends up with 20.03 GBP (the transfer) - 2.00 GBP (the application fee) = 18.03 gbp

velvet summit
#

Right. But it also says Stripe processing fee is 0.85 gbp

#

So where does that counter into this?

#

and if i may ask, the dashboard shows me the collected fee's conversion to gbp, but i cannot find this same data when i fetch the fee. wondering how you would.

#

fee_1POk8OPqmsZ8NmHvIY32kPl0 for example

#

cause im not sure how i'd calculate that myself given that you need the exchange rate and i cant find that either on stripe's api

bronze matrix
nimble hamletBOT
#

ddm4313_connect-fees

velvet summit
#

Okay, but as for the fee itself, I get it in the euro currency, not sure how do i get it in gbp

bronze matrix
#

Are you talking about the application fee? As far as I can see you're getting it in gbp

velvet summit
#

No, this is eur

#

240 in eur, 200 is gbp converted as far as i can tell

#

{
id: 'fee_1POk8OPqmsZ8NmHvIY32kPl0',
object: 'application_fee',
account: 'acct_1POHGEPqmsZ8NmHv',
amount: 240,
amount_refunded: 0,
application: 'ca_HUl3szm9jPAjmXnlsd9yqWLQXgyT4UuP',
balance_transac

bronze matrix
#

Did you expand the balance transaction and see what you're getting back there?

velvet summit
#

i did. no application fee there though

bronze matrix
#

Sorry let me clarify - the Application fee fee_1POk8OPqmsZ8NmHvIY32kPl0 has an assocaited balance transaction txn_1POk8QL91b2XHS3AARdUbNBb. If you retrieve txn_1POk8QL91b2XHS3AARdUbNBb through the API I believe it should be reflected in GBP

velvet summit
#

okay, let me check

#

Okay, its there. thanks.