marksman_unexpected | Stripe Developers | Page 1

dawn ledgeBOT Jun 6, 2024, 8:34 AM

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safe tartan Jun 6, 2024, 8:34 AM

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hey there

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the credit line looks weird

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minus and then new line

timber maple Jun 6, 2024, 8:36 AM

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👋 happy to help

safe tartan Jun 6, 2024, 8:37 AM

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in EUR it looks like this

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timber maple Jun 6, 2024, 8:37 AM

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Could you please share more details, what you mean exactly by weird?

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What is the expected state ?

safe tartan Jun 6, 2024, 8:37 AM

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the credit line in EUR. its -AMOUNT

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minus

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and in USD its on the new line

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why is that

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that looks weird

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the minus dash should be on the same line as the amount

timber maple Jun 6, 2024, 8:40 AM

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Ah I see the minus isn't aligned with the corresponding amount

safe tartan Jun 6, 2024, 8:40 AM

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yes

timber maple Jun 6, 2024, 8:40 AM

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Thanks for the details, checking..

safe tartan Jun 6, 2024, 8:40 AM

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on stripe.com its also correct

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its only a pdf column spacing issue

timber maple Jun 6, 2024, 8:42 AM

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Yes that shouldn't be happeing, checking...

safe tartan Jun 6, 2024, 8:51 AM

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so?

timber maple Jun 6, 2024, 8:52 AM

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Still checking internally sorry...

safe tartan Jun 6, 2024, 8:53 AM

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okay

dawn ledgeBOT Jun 6, 2024, 8:57 AM

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safe tartan Jun 6, 2024, 9:04 AM

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any info?

fast wedge Jun 6, 2024, 9:04 AM

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👋 taking over for my colleague. Let me catch up.

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my colleague is still looking into this

safe tartan Jun 6, 2024, 9:04 AM

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ok

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looks like a pdf generator issue

fast wedge Jun 6, 2024, 9:04 AM

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will let you know as soon as we have an answer here

fast wedge Jun 6, 2024, 9:04 AM

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safe tartan looks like a pdf generator issue

yes most probably

fast wedge Jun 6, 2024, 9:21 AM

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@safe tartan when did you start seeing this behavior

safe tartan Jun 6, 2024, 9:22 AM

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good question

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this invoice is from yesterday

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dont know since when

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we are just starting with USD invoices

fast wedge Jun 6, 2024, 9:23 AM

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ok no worries

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we're still investigating this

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we will let you know asynchronously when this is fixed

safe tartan Jun 6, 2024, 9:25 AM

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via mail? which one?

fast wedge Jun 6, 2024, 9:31 AM

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yes I guess depends on how the internal wants to handle this honestly

safe tartan Jun 6, 2024, 9:33 AM

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so whats next?

fast wedge Jun 6, 2024, 9:33 AM

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unfortunately now we wait until this gets fixed

safe tartan Jun 6, 2024, 9:33 AM

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so its a confirmed bug now?

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on your side

fast wedge Jun 6, 2024, 9:33 AM

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yes

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we were able to replicate

safe tartan Jun 6, 2024, 9:42 AM

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allright

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bye

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let me know when you have an update: mstaack@elbgoods.de

fast wedge Jun 6, 2024, 9:43 AM

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would you mind opening a ticket here https://support.stripe.com/contact/email?topic=api_integration

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and mention you were discussing with Tarzan

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one of my colleagues would take the ticket and we'll get back to you

safe tartan Jun 6, 2024, 9:45 AM

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done

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thx

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bye bye then

#marksman_unexpected