#pareil_api
livid vaporBOT
primal rivetBOT
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- pareil_api, 6 hours ago, 11 messages
livid vaporBOT
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vestal robin
The admin account (which manages the connected Stripe accounts) is indeed on Invoicing Plus, but the users created in the Stripe Connect account are not, which returns me this error. Is it possible via the API to modify this parameter only for the corresponding store?"
junior tapir
Do you have a request ID for the request you're getting an error from?
Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request
vestal robin
I don't have an ID for the request; this happens when I perform a finalize quote with the API.
My code that allows finalizing a quote takes the quote ID and the account ID as parameters.
junior tapir
That should generate a request in your account's developer logs. Have you looked for it here?
vestal robin
In my research, this error is because the connected account is in 'billing invoicing started' status when it needs to be in 'billing invoicing plus' status.
Thanks it's
req_FAoHe5kPKz8ROU
junior tapir
It sounds like you need to request Invoice Plus on the Connect account. Have you done that already?
vestal robin
After reading the documentation, I couldn't find how to do that. Do you know where I can find documentation on this?
I would like to be able to update the billing invoicing of my connected Stripe account via the API.
junior tapir
I don't think this can be done via the API. Sorry, we really don't have a lot of context on how upgrading to Billing Plus is supposed to work for the Connect accounts of Connect platforms. As far as I can tell, since you're onboarding Standard Connect accounts, you will probably need to have them upgrade to Billing Plus via their Dashboard, but I'm not 100% certain of that.
I would recommend reaching out to our support folks for confirmation: https://support.stripe.com/contact
vestal robin
Indeed, I experimented with an account I created as a Stripe Connect account. If I manually upgrade from my Stripe dashboard of the Stripe Connect account to the higher plan, it works. However, this is inconvenient because for people who are not familiar with Stripe, it can be complicated.
Thank I appreciate your patience as well. I suppose it's unlikely that they'll be adding that functionality via the API in the coming weeks or months.
junior tapir
Likely not
vestal robin
There's currently no way to determine the invoicing type (Starter or Plus) via the API, which makes it impossible to perform a verification to display an error message on my API.
junior tapir
I'm not sure if there's an alternative way or not, though if there were, I would think support would know and be able to escalate your inquiry to the right team for review
vestal robin
No problem, thank you for your help and patience, have a great day! 🙂
livid vaporBOT