#alessandro_test-data-deletion

1 messages ¡ Page 1 of 1 (latest)

rocky tangleBOT
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sand lotusBOT
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Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

hardy trench
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Hello! that request ID is for an account Link creation request, not a deletion - can you give more details about the error you're seeing?

spring wharf
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dont' look the req

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developer tab - clicked delete test data button but it does not delete test connected account

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The message says there is no test data.

hardy trench
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Gotcha - give me a minute to take a look

spring wharf
spring wharf
hardy trench
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I believe this is a known issue and is something we're going to fix soon - currently our test data deletion only deletes custom connect accounts. For now, your best option is to manually delete these yourself

rocky tangleBOT
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alessandro_test-data-deletion

spring wharf
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I always delete express accounts

rocky tangleBOT
floral stirrup
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@spring wharf the next step would be to reach out to our support team to discuss this and they can investigate further and help you remove those accounts: https://support.stripe.com/contact

spring wharf
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Thanks